Question PC has Blue Screen Of Death when I insert Bluetooth 5.0 adapter ?

fireuser27

Prominent
Aug 9, 2019
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PC specs:

HP EliteDesk 800 G1
26gb ram
Geforce1650 super gaming x
smart 700w psu
core i5 4570
2tb hdd
120gb sdd
windows 10 pro.

What's the problem, is it incompatibility? Bluetooth adapter is an Eveo bts 5.0 adapter
 

Colif

Win 10 Master
Moderator
how do you get 26gb of ram? what combo of sticks arrives at 26gb?

I wonder what driver windows uses for that as I can't figure out what chipset it uses.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer
Navigate to C:\Windows\Minidump
Copy the mini-dump files out onto your Desktop
Do not use Winzip, use the built in facility in Windows
Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
Then post a link here to the zip file, so we can take a look for you . . .
 

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