Hello!
My pc has been working great for a while but until only recently it started restarting out of nowhere and I have no idea why. The times it would restart are when I play games such as Black Desert Online or Guild Wars 2, Gw2 seems to be fine when I run everything on low details but when I play Black Desert Online it seems to restart within 10ish minutes. I've seen people recommend OCCT for stress testing so I figured I would give it a shot and the first test I've ran completely restarted my pc within the first second. Everything within OCCT was default, I just simply ran a normal default test as I just installed it and it restarted my pc within 1 second.
PC Specs
OS - Windows 10
CPU - Intel core i5-4590 3.30Ghz
Motherboard - MSI Z97 PC Mate (MS-7850)
RAM - 8gb pc3-12800 ddr3 kingston + 4GB pc3-12800 ddr3 a-data technology
GPU - Zotac GTX 1070 mini
PSU - NAXN 500w (tomahawk II)
Storage - Western Digital 1tb HDD (wd10ezex)
SSD - Samsung SSD 850 EVO 250gb
(if you need any more information please lemme know)
PC Restart:
Doing simple activities like watching Youtube/Netflix won't trigger anything to restart but when I find playing intensive games like Black Desert Online, Guild Wars 2, and even Counter-Strike Global Offensive it restarts within 10-20 minutes. I've tried a dozen "fixes" but nothing works such as changing my power plan to never turn off my hard disk, turning off "turn on fast startup", switching to max power in the Nvidia control panel, updating my drivers, etc. I checked to see if there were any files in minidump but it was empty, yes, I have it enabled
Also a possible helpful note, afew weeks ago I heard hums coming from my system suspecting the PSU but it stopped after sometime.
Looking within Event Viewer I keep getting event 41: Kernal Power' - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly
Below are the details within the event.
EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongowerButtonPressDetected false
If anyone could help me that would be wonderful! thanks so much <3
My pc has been working great for a while but until only recently it started restarting out of nowhere and I have no idea why. The times it would restart are when I play games such as Black Desert Online or Guild Wars 2, Gw2 seems to be fine when I run everything on low details but when I play Black Desert Online it seems to restart within 10ish minutes. I've seen people recommend OCCT for stress testing so I figured I would give it a shot and the first test I've ran completely restarted my pc within the first second. Everything within OCCT was default, I just simply ran a normal default test as I just installed it and it restarted my pc within 1 second.
PC Specs
OS - Windows 10
CPU - Intel core i5-4590 3.30Ghz
Motherboard - MSI Z97 PC Mate (MS-7850)
RAM - 8gb pc3-12800 ddr3 kingston + 4GB pc3-12800 ddr3 a-data technology
GPU - Zotac GTX 1070 mini
PSU - NAXN 500w (tomahawk II)
Storage - Western Digital 1tb HDD (wd10ezex)
SSD - Samsung SSD 850 EVO 250gb
(if you need any more information please lemme know)
PC Restart:
Doing simple activities like watching Youtube/Netflix won't trigger anything to restart but when I find playing intensive games like Black Desert Online, Guild Wars 2, and even Counter-Strike Global Offensive it restarts within 10-20 minutes. I've tried a dozen "fixes" but nothing works such as changing my power plan to never turn off my hard disk, turning off "turn on fast startup", switching to max power in the Nvidia control panel, updating my drivers, etc. I checked to see if there were any files in minidump but it was empty, yes, I have it enabled
Also a possible helpful note, afew weeks ago I heard hums coming from my system suspecting the PSU but it stopped after sometime.
Looking within Event Viewer I keep getting event 41: Kernal Power' - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly
Below are the details within the event.
EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongowerButtonPressDetected false
If anyone could help me that would be wonderful! thanks so much <3