Question PC is crashing after 20-30minutes of playing

Makatas

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Jan 13, 2017
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Hello there. Yesterday i upgraded my pc(well basically builded new pc, cause only parts i didnt change was psu and gpu).

And trying to game on it, i noticed same problem hapening again and again, after like 20-30 minutes of playing, it crashes, in a way, that it seems like electricity was cut off to it. One second everything is working and other second its totally dead, besides led near power button still being lit. Even more weird thing is that it doesnt turn back on again at all either if i try to turn it on imediatelly of after some waiting. What i need to do to turn it on again, is take out a cable out of psu entirelly, then wait like 10 seconds for led near power button to turn off, then i can just put the cable back and everything works fine again. But if i take out cable and put it back, before led went blank, pc doesnt react at all, like if i never disconected cable at all. So far i expierenced this only after 20-30 minutes of playing, give of take, and never earlier.

I went from
  • Motherboard: Gigabyte GA-Z97X-Gaming 3
  • RAM: Kingston HyperX SAVAGE 4x8GB 2400Mhz
  • Processor: Intel Core i5-4690K
  • Graphics card: MSI GTX 1080 Ti Gaming X
  • SSD: Kingston v300 240GB
  • HDD: Western Digital 2 TB (WD20EURX)
  • PSU: Corsair RMi RM1000i 1000W
  • CPU Cooler: Raijintek THEMIS Evo
  • Case: Antec Nine Hundred Two
    to

  • Motherboard: Gigabyte B550 Gaming x V2
  • RAM: G.SKILL Aegis F4-2133C15D-32GIS, DDR4, 32 GB, 3200 MHz
  • Processor: AMD 5700x3d
  • Graphics card: MSI GTX 1080 Ti Gaming X
  • Nvme: Kingston SNV3S/500G, M.2 2280, 500 GB
  • SSD: Kingston v300 240GB
  • HDD: Western Digital 2 TB (WD20EURX)
  • PSU: Corsair RMi RM1000i 1000W
  • CPU Cooler: Peerless Assassin 120 SE, 125 mm x 155 mm
  • Case: MSI MAG FORGE 100R
 
i didnt change was psu
+
PSU: Corsair RMi RM1000i 1000W
How old is the PSU?

So your PC shuts down when you're taxing the system? A system will shut off when taxed for one of two reasons;
a| your PC is having an overheating issue
or
b| your PSU is incapable of delivering necessary power when the entire system is taxed.

You might also be having a grounding issue, if you need to disconnect and reconnect to the wall.
 
i didnt change was psu
+
PSU: Corsair RMi RM1000i 1000W
How old is the PSU?

So your PC shuts down when you're taxing the system? A system will shut off when taxed for one of two reasons;
a| your PC is having an overheating issue
or
b| your PSU is incapable of delivering necessary power when the entire system is taxed.

You might also be having a grounding issue, if you need to disconnect and reconnect to the wall.
Psu should be like 6-7 years old. I think it has warranty for 10 years tho.
Technically not really, i finished building it late in the evening yesterday, so i didnt even try yet to actually use it for normal stuff, just tried to game. After the latest crash, when im writing this message im currenly seeing if the crash will happen without gaming too, but what i can now say is that when i was gaming crash was happening. I tried to run furmark and prime95 stress tests for around 10 minutes, first i did them separatelly, then together at the same time, everything worked fine, no crash, but idk if that counts as taxing the system. During stress tests, gpu temperature never went above 75c, cpu slowly builded to 86-90c range(which during actual gaming, never reaches that big).



Edit. An hour have passed since i made the post, and no crash without gaming, so yes gaming gotta do something with it.
 
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What is the led next to the power button for?
Usually, it is a hard drive activity light.
Double check your front panel connections to the motherboard.

Failure after a time is usually because of a heat issue.
See that your fan speed profile in your bios ramps up properly.

As a test, take the case side cover off and see if the problem persists.
 
after like 20-30 minutes of playing, it crashes, in a way, that it seems like electricity was cut off to it.
cpu slowly builded to 86-90c range
Thermal shutdown.
Reinstall cpu cooler. Reapply thermal paste.
I went from
to
RAM: G.SKILL Aegis F4-2133C15D-32GIS, DDR4, 32 GB, 3200 MHz
That is 2133mhz rated ram. Are you overclocking it to 3200mhz?
Expect instability.
Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)
 
What is the led next to the power button for?
Usually, it is a hard drive activity light.
Double check your front panel connections to the motherboard.

Failure after a time is usually because of a heat issue.
See that your fan speed profile in your bios ramps up properly.

As a test, take the case side cover off and see if the problem persists.
This blue led. As long it keeps being on, pc doesnt turn back on and only way i found to turn it off, by taking out psu wall cable and waiting for ~10 seconds.
unnamed.jpg
 
Thermal shutdown.
Reinstall cpu cooler. Reapply thermal paste.

That is 2133mhz rated ram. Are you overclocking it to 3200mhz?
Expect instability.
Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)
I thought its 3200 ram, i bought wrong ones? Yes i use xmp profile in bios to make it 3200
 
To power off without unplugging cabled, try pressing and holding the PWR button for 5 seconds or so.

Your problem may be mismatched ram.
Slot #2 shows a 16gb part number.
Ram must be matched for proper operation.
I think you bought 2 16gb sticks of the same part number, but not of a matched kit.

Test your ram
Run
memtest86.

It does not use windows.

If it runs a full test with NO errors, you are likely OK.

To be sure, run a couple more times.
 
You have F4-3200C16-16GIS - 3200mhz rated ram.
(not F4-2133C15D-32GIS)
I copied the description that was on retailers i bought it from website. Now when you mentioned it, i checked the box it came in, and on the box it says F4-3200C16D-32GIS.

From your previous comment, i tried to turn off xmp profile and at around 30 minutes of gaming it crashed as always. I was checking cpu temperature every minute of two, it was almost always in the range of 52-60, with few times spiking to 65 for few seconds.

Adding a photo of the box Website/Box
 
To power off without unplugging cabled, try pressing and holding the PWR button for 5 seconds or so.

Your problem may be mismatched ram.
Slot #2 shows a 16gb part number.
Ram must be matched for proper operation.
I think you bought 2 16gb sticks of the same part number, but not of a matched kit.

Test your ram
Run
memtest86.

It does not use windows.

If it runs a full test with NO errors, you are likely OK.

To be sure, run a couple more times.
Should be one kit, it came in the same box. Holding the power button for extended periods of time did nothing, absolutelly no reaction, led keeps being on.
 
To power off without unplugging cabled, try pressing and holding the PWR button for 5 seconds or so.

Your problem may be mismatched ram.
Slot #2 shows a 16gb part number.
Ram must be matched for proper operation.
I think you bought 2 16gb sticks of the same part number, but not of a matched kit.

Test your ram
Run
memtest86.

It does not use windows.

If it runs a full test with NO errors, you are likely OK.

To be sure, run a couple more times.
Finished the memory test, 0 errors.
 
Last year i had pc crashes, it always restarted while doing excessive tasks, problem was the PSU, changed it and problem was fixed.
Im also thinking about psu, because of how abrupt the crash is, it really looks like pc was yanked out of electric outlet, but there was no problems in the previous pc with it... Also why then it isnt crashing imediatelly when i put on stress tests.
 
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Im also thinking about psu, because of how abrupt the crash is, it really looks like pc was yanked out of electric outlet, but there was no problems in the previous pc with it... Also why then it isnt crashing imediatelly when i put on stress tests.
I also did some stress tests with my faulty PSU and it did pass the tests without crashes, but once i started a game it crashed after 20-40 minutes, i don't really remember the times, and when i started to render an edited video with an excessive task like slow motion with enhanced motion it crashed immediately on this specific slowmo clip.

If you have a backup PSU or can get one from a friend for testings i suggest you to do so. If it still crashes then i would say it's the MoBo eventhough it's new.
Also do you have coil whine on your PSU? Because before crashes mine went OOOFFFF

edit: OOOFFF not as off quiet but OOFFFFF VERY HEARABLE
 
I also did some stress tests with my faulty PSU and it did pass the tests without crashes, but once i started a game it crashed after 20-40 minutes, i don't really remember the times, and when i started to render an edited video with an excessive task like slow motion with enhanced motion it crashed immediately on this specific slowmo clip.

If you have a backup PSU or can get one from a friend for testings i suggest you to do so. If it still crashes then i would say it's the MoBo eventhough it's new.
Also do you have coil whine on your PSU? Because before crashes mine went OOOFFFF

edit: OOOFFF not as off quiet but OOFFFFF VERY HEARABLE
Whats a coil whine? I dont hear any sounds before the crash at all tho. My psu connects via usb to motherboard for monitoring purposes, im going to look where i put the cable, and try to connect it, what should i look for monitoring psu?
 
I also did some stress tests with my faulty PSU and it did pass the tests without crashes, but once i started a game it crashed after 20-40 minutes, i don't really remember the times, and when i started to render an edited video with an excessive task like slow motion with enhanced motion it crashed immediately on this specific slowmo clip.

If you have a backup PSU or can get one from a friend for testings i suggest you to do so. If it still crashes then i would say it's the MoBo eventhough it's new.
Also do you have coil whine on your PSU? Because before crashes mine went OOOFFFF

edit: OOOFFF not as off quiet but OOFFFFF VERY HEARABLE
Idk if thats related, but after connecting psu cable for monitoring and instaling corsair cue i started getting crashes MUCH more often, like often it happens the moment i try to open my game. I disconnected the cable now(but didnt unninstall cue yet) and more often crashes still persist. But now there isnt only one kind of crash where everything just stops, now, more often than not, when crash happens and monitor goes blank, fans rams up to the maximum speed, and keeps spinning at it utill i turn down the pc, also in this state with fans spinning top speed, power button actually reacts, so i can turn it off by holding it for few seconds.
 
Maybe its too early to say that problem is fixed, but so far im 3 hours into gaming without any crashes. And the problem i had is very silly. Apparently, when i was assembling psu back after cleaning the dust, i put one of the wires inside of psu SLIGHTLY in the way of psu fan. That tiny little bit of resistance prevented psu fan from spinning at all. All i did, is bend the wire away out of the way of the fan, didnt even need to disasemble psu. So i guess psu was overheating, which is weird, cause in the psu monitoring app, it didnt show me temperatures being above 43c for it, but yeah, thats the last thing i did for now, and so far, no crashes.