Question PC is crashing when turning on from sleep.

Yoi174

Reputable
Jul 15, 2016
2
0
4,510
0
Just to be clear, I am only crashing after the pc was asleep. I am not getting crashes while on windows.

Event viewer is giving me this:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffdb79d2597950, 0x0000000000000002, 0xfffff80271aa1c9e, 0x0000000000000002). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 8606d28f-c795-439c-bbf0-49eb32f30c51.

I checked "whocrashed" app and it says probable cause is: nvlddmkm.sys.
I'm on most recent update of windows and nvidia drivers.
Any help would be much appreciated.
 

gardenman

Admirable
Moderator
Hi, welcome to the forums.

Bugcheck: PAGE_FAULT_IN_NONPAGED_AREA
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x50--page-fault-in-nonpaged-area

Download a slightly older NVIDIA driver.
Download DDU (driver uninstaller).
Disconnect internet (cable) and boot into safe mode. Use msconfig.exe.
Run DDU and clear the old NVIDIA driver out.
Boot back into normal mode and install the slightly older NVIDIA driver.
Reconnect internet.

Detailed instructions can be found here: https://forums.tomshardware.com/faq/how-to-perform-a-clean-install-of-your-video-card-drivers.2402269/

If this doesn't help, upload the minidump files from C:\Windows\minidump to a file sharing service like Google Drive or MS OneDrive and post a link to the files here so they can be downloaded.
 

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