Question PC is fine for 30 minute - a few hours intervals then gets BSOD with a reference by pointer error.

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May 20, 2022
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Another update. I opened up the most recent dump file and now its showing that vgk.sys as well as ntsokrnl.exe have both failed. VGK is a valorant file right...
 

Colif

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yes, its the anti cheat

Jun 03 2022vgk.sysVanguard Anti-Cheat driver

and if it wasn't needed for game to run, I would call it a virus. It has higher access to CPU than any other driver. It thinks it owns your PC.

UM, try reinstalling it?
ntoskrnl - windows kernel. it was victim, not cause.
 
May 20, 2022
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Yeah, I just uninstalled it as well as valorant since I dont really play it all that often. I'm wondering though, is that causing the Driver Verifier crash also causing the file ntsokrnl.exe to crash? Or do you think its two separate files crashing indepentently.
 

Colif

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NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

it crashed because its involved in almost every action. So Driver caused it to crash. It is a very common victim. Rarely the cause.

you can run driver verifer again to see if it finds anything else. I just wish it wouldn't occasionally cause boot loops.
i have precautions for it - https://forums.tomshardware.com/threads/driver-verifier-instructions.3686888/
 
May 20, 2022
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I will try both of those methods, I just tried to manually uninstall the driver on device manager but whenever I try, I get another BSOD with a reference by pointer Error. Hopefully those two you recommended don't cause this.
 
May 20, 2022
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Yeah i got it twice while trying to remove it in safe mode with networking but it still crashed. For apps and features, I just see:

Dell InHome Service Agreement
Dell Support Assist
Dell SupportAssist OS Recovery Plugin
Dell Wireless Driver Installation

I dont think its any of these right?
 

Colif

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take all the dell stuff off, all you have is a monitor. You probably don't need it all. or any of it really.

You don't need drivers for monitors really.

the driver could be part of one of those programs.
 

Colif

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use autoruns to stop them loading with windows. then it doesn't matter if they on there, if all the dell programs are gone.
just unticking them in autoruns stops them on the next restart.

dv could still be seeing same drivers if they still there.

or something else.

upload dumps if you can't see a driver name in them.
 
May 20, 2022
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use autoruns to stop them loading with windows. then it doesn't matter if they on there, if all the dell programs are gone.
just unticking them in autoruns stops them on the next restart.

dv could still be seeing same drivers if they still there.
Alright i’ll download Autorun on safe mode with networking. Stop the dell drivers then reset again and update you.
 

Colif

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If your computer crashes every time it boots and you can’t disable Driver Verifier, try booting into Safe Mode, launching Driver Verifier, and telling it to delete existing settings. You should then be able to boot your PC normally.
 
May 20, 2022
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Ok doing that now. I checked the lastest dump file and it said the Driver Verification Error BSOD was cause by something named phymem64.sys
 

Colif

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May 20, 2022
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Leawo iOS Data Recovery is a comprehensive data recovery tool for all iOS devices, including iPhone, iPad and iPod Touch. With it, you can easily recover 12 types of lost data from iTunes backup, like photos, videos, contacts, messages, voice memos, notes, etc.
http://www.herdprotect.com/phymem64.sys-86f63b14e5a7bdd1543b387b41b7b0f82041e180.aspx

driver not listed on any of dump listings as drivers running at time.
No, no driver was listed. However I followed youre instructions and I am not on normal windows bootup mode. I have Autoruns open but im not seeing the dell drivers anywhere on here even though I still see them on device manager.
 

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