Question PC keeps crashing randomly for no [apparent] reason ?

Sep 11, 2021
Hello all,
Asking for a friend as he's not experienced with PC crashing and help forums.

GPU: Amd radeon R9 200 series
Motherboard: LENOVO (couldn't get exact type, msinfo32 displayed LENOVO only)
CPU: Intel Xeon X5675@3.07GHz (12 Threads) ~3.1GHz

His pc keeps crashing randomly, sometimes it crashes every 5 minutes, sometimes it crashes every hour, it's kind of random.
He managed to send me a few of his windows dump files, I uploaded the last 3.

Some of the errors from the event handler under "error" or "critical" are listed below if needed:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffff8004fe205240, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\081422-9671-01.dmp. Report Id: 5212ce95-80c5-45f6-a0b9-96d6df4cd851 "

"The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer "

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly "

"The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit "

"The server {FD06603A-2BDF-4BB1-B7DF-5DC68F353601} did not register with DCOM within the required timeout "
Sep 11, 2021
If you want to troubleshoot, the error it encountered is in the minidump listed the error message: C:\WINDOWS\Minidump\081422-9671-01.dmp
You can follow the instructions at to read the minidump.

I downloaded bluescreen view, but I didn't really understand much to be honest from analyzing the dump file or I wouldn't have posted asking for help here. 😕

Appreciated for the tip though, if anyone could help tell the reason behind the crash in a simple non high technical way I'd be thankful.


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