Pc Keeps crashing when i play video games

May 29, 2018
3
0
10
0
ive done a bunch of things but none of them worked
i ran who crashed and it gave me this analysis

On Tue 5/29/2018 5:18:44 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\052918-37015-01.dmp
This was probably caused by the following module: hal.dll (hal+0x40D05)
Bugcheck code: 0x9C (0x0, 0xFFFFF801DA470B80, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

not sure what to make out of it
 

jojesa

Illustrious
Could you post your system specs.
If you do have, disable any overclocking.
Also turn 'Fast startup' off.
Open Windows Defender Security Center and select Device performance & health. Any issues displayed?
 

jojesa

Illustrious
Could you post your system specs.
If you do have, disable any overclocking.
Also turn 'Fast startup' off.
Open Windows Defender Security Center and select Device performance & health. Any issues displayed?
 
May 29, 2018
3
0
10
0



Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz

Video Card NVIDIA GeForce GTX 970

RAM 16 GB

Operating System Microsoft Windows 10 (build 17134), 64-bit


and as for the windows defender it showed no issues except one recommendation for the apps and software
can it be a hardware problem like with the cpu
 

jojesa

Illustrious


Isn't Windows 10 (build 17134) an Insider Preview Build?
I remember that April build, which was very buggy and cause a lot of boot issues.
I suggest you update your system to a newer release since you are around 6 builds behind.
Or even better, install a public release version if you don't want to encounter similar or even worse issues.
By the way, you should expects issues when installing unreleased OS builds.

I am on the Skip Ahead insiders and I have a backed up image of the public released OS in case a major bug causes issues on my system. I could go back to a working OS in 12 - 15 minutes.


 

ASK THE COMMUNITY

TRENDING THREADS