Hello,
Me and my husband have built a few computers. So we do have some experience with computers, and computer components. Will try to describe the problem in shortest (and most detailed) as possible.
System specs:
Intel i9 10850KF
Gigabyte Aorus Master Z490
Samsung 970 evo
Corsair 32 gig ram
Seasonic 750w Prime Platinum
Zotac 1070 6GB (until new graphics cards are reasonably priced)
Two monitors:
Lenovo Legion Y27gp-20 (27 inch 1440p 240hz)
LG 4k 27 inch (60hz)
- Computer has worked fine with integrated graphics with both monitors. Boots up normal, shows bios etc. and works normal. Used for approximately 1.5 months without graphics card, no issues.
- Installed Zotac 1070 card, also hooked up both monitors (shown above). No signal to either monitor, a few seconds later... reaches windows 10 login screen (skips bios with no signal message on both screens). When I reach the login screen only the Lenovo is detected and has a signal. LG monitor refuses to receive signal. Both monitors are connected via display port on the video card (not motherboard).
-Zotac 1070 card was used in previous computer (windows 7) with zero issues. Zotac 1070 card performs fine with new computer, frame rates are as expected in all games.
- After further problem solving, LG monitor will not receive signal from Zotac card (all black no signal, cannot enter into Windows 10 or bios on this monitor). Although, the LG monitor will receive signal from integrated graphics (when plugged into the motherboard) and will enter into bios and Windows 10. No problems when plugged into motherboard directely, and Lenovo monitor is left unplugged from graphics card.
- Further problem solving, enter into bios with LG monitor using integrated graphics. Bios shows motherboard is set to "auto" for detecting graphics, and is prioritizing PCIE 1 for graphics and NOT integrated graphics. I thought about disabling integrated graphics altogether, but motherboard should auto detect video card on boot-up and not attempt to use integrated graphics. Although, it would appear the motherboard is attempted to use integrated graphics first...or something else is happening with windows 10 or the graphics card.
- I have tried to connect the LG monitor by itself in all the different ports on the graphics card, it still refuses to receive a signal. The LG monitor worked fine with the graphics card on my old system (with Windows 7).
(update: still unable to reach bios with either monitor when connected via display port on graphics card, no signal for a few seconds until Window 10 screen is reached. Then Lenovo monitor is the only monitor which receives a signal via display port on graphics card).
Any help would be appreciated! I am thinking the problem is not going to be too difficult to solve for someone who has encountered a similar issue!
Kind regards,
Joy
Me and my husband have built a few computers. So we do have some experience with computers, and computer components. Will try to describe the problem in shortest (and most detailed) as possible.
System specs:
Intel i9 10850KF
Gigabyte Aorus Master Z490
Samsung 970 evo
Corsair 32 gig ram
Seasonic 750w Prime Platinum
Zotac 1070 6GB (until new graphics cards are reasonably priced)
Two monitors:
Lenovo Legion Y27gp-20 (27 inch 1440p 240hz)
LG 4k 27 inch (60hz)
- Computer has worked fine with integrated graphics with both monitors. Boots up normal, shows bios etc. and works normal. Used for approximately 1.5 months without graphics card, no issues.
- Installed Zotac 1070 card, also hooked up both monitors (shown above). No signal to either monitor, a few seconds later... reaches windows 10 login screen (skips bios with no signal message on both screens). When I reach the login screen only the Lenovo is detected and has a signal. LG monitor refuses to receive signal. Both monitors are connected via display port on the video card (not motherboard).
-Zotac 1070 card was used in previous computer (windows 7) with zero issues. Zotac 1070 card performs fine with new computer, frame rates are as expected in all games.
- After further problem solving, LG monitor will not receive signal from Zotac card (all black no signal, cannot enter into Windows 10 or bios on this monitor). Although, the LG monitor will receive signal from integrated graphics (when plugged into the motherboard) and will enter into bios and Windows 10. No problems when plugged into motherboard directely, and Lenovo monitor is left unplugged from graphics card.
- Further problem solving, enter into bios with LG monitor using integrated graphics. Bios shows motherboard is set to "auto" for detecting graphics, and is prioritizing PCIE 1 for graphics and NOT integrated graphics. I thought about disabling integrated graphics altogether, but motherboard should auto detect video card on boot-up and not attempt to use integrated graphics. Although, it would appear the motherboard is attempted to use integrated graphics first...or something else is happening with windows 10 or the graphics card.
- I have tried to connect the LG monitor by itself in all the different ports on the graphics card, it still refuses to receive a signal. The LG monitor worked fine with the graphics card on my old system (with Windows 7).
(update: still unable to reach bios with either monitor when connected via display port on graphics card, no signal for a few seconds until Window 10 screen is reached. Then Lenovo monitor is the only monitor which receives a signal via display port on graphics card).
Any help would be appreciated! I am thinking the problem is not going to be too difficult to solve for someone who has encountered a similar issue!
Kind regards,
Joy
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