PC not booting correctly

Kandashi

Distinguished
May 13, 2015
36
0
18,530
Hi everyone,

My partners Win 10 PC does not boot correctly.
Whenever it boots up, it bluescreens, then restarts and goes into automatic repair which does not solve anything. We have tried doing a disk check through cmd, using chkdsk /c: /r, which found nothing wrong.
We have tried recovering to a previous system restore point, however it says no restore point is available.
We have also tried resting the pc to factory settings, however it failed half way through.

Before this occurred steam was unable to install a new game, with a disk write error; which prompted a reboot, which is when this first started happening.

Any suggestion are welcome

Many thanks


EDIT:
Specs:
Asus 3 rampage extreme MB
16GB corsair vengeance ram
i7 processor
Win 10 64x
 
Solution
I am saying save any files you want to keep just in case you have to reinstall and/or cannot access drive contents any other way :)

if you can put the hdd into another pc as a secondary hdd, and run Seatools on it, you can avoid the linux step: http://www.seagate.com/au/en/support/downloads/item/seatools-win-master/

Colif

Win 11 Master
Moderator
what brand hard drives in pc?

if anything on PC you want to save, try this: http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/ - you might want to look at this as well and check drive while in there: http://www.howtogeek.com/howto/37659/the-beginners-guide-to-linux-disk-utilities/

confirm drive is okay before trying to reinstall win 10 on it.
 

Colif

Win 11 Master
Moderator
I am saying save any files you want to keep just in case you have to reinstall and/or cannot access drive contents any other way :)

if you can put the hdd into another pc as a secondary hdd, and run Seatools on it, you can avoid the linux step: http://www.seagate.com/au/en/support/downloads/item/seatools-win-master/
 
Solution

Kandashi

Distinguished
May 13, 2015
36
0
18,530
I tried using puppy linux to access the HDD to perform checks on it, however it dosnt appear as a mountable driver in linux, and dosnt appear as a storage drive in system info.

I will try using seatools on it as see what happens.

Thanks