Question PC not shutting down but spinning fans on 100% and damaged components

[plampe]

Hello and thank you for taking time in trying to get behind my rather complex system issues, as they are now beyond my knowledge and I don't know any further.

[tl;dr] Had a NVMe drive suddenly go RAW and now my PC doesn't shut down/restart but instead keeps all the fans spinning at full speed and lights up the CPU (and DRAM) LED on the motherboard until I turn off the PSU.

So as the whole symptoms are quite complex, and I've done a lot of testing as well already, I'll try and structure this as good as possible.

1) System (previously working fine):

CPU: Ryzen 9 3900X (stock)
GPU: NVIDIA GeForce RTX 2070Super (stock)
MB: MSI B450 Tomahawk Max II
PSU: Sharkoon WPM600 Bronze
RAM: 4x GSkill Aegis 3200 8 GB
Storage: Patriot NVMe SSD (connected via PCIe adaptor), Samsung NVMe SSD, SanDisk SSD, SP SSD, Toshiba HDD, Seagate SSD

2) Problems occuring:

While opening a premiere pro project, I noticed a missing audio waveform, so I just restarted my PC. I then saw that the drive where adobe's media cache is stored (the Patriot NVMe SSD) was listed as RAW format in Windows partition manager. I tried restarting again, but this time my PC wouldn't boot and not even load into BIOS. Instead, all fans were spinning at full speed and the CPU debug LED was active.
Consequently, I removed the Patriot NVMe drive and my PC booted again, perfectly fine. But when I shut it down then, no matter whether via Windows or holding the power button, Windows would shut down, but the PC then spins all fans full speed, lights up the CPU LED and shuts off the power button function and its LED. I waited for more than 10 minutes, but nothing happened, so I flipped the PSU switch off which shut the PC off.
This was then the only problem every time when I wanted to turn off the PC, the rest was working fine.

3) Testing existing components:

First, I removed all other drives and made a clean Windows 10 install on a fresh drive - didn't change anything at all.
BIOS reset and flashing of numerous BIOS versions - did not accomplish anything.
Tested my GPU on another system - working fine.
Tested my RAM on another system - working fine.
Tested the Patriot NVMe without the PCIe adaptor - PC not starting and fans spinning with CPU LED.
Tested the Patriot NVMe on an old Intel board without adaptor - PC not starting either and CPU LED on.
So the Patriot drive that went raw prevents any system from even going to BIOS and lights up their CPU LED.

4) Buying and testing new components:

Bought a new bequiet! 850W PSU - no change, the problems persists on every shutdown.
Following, I thought it had to be the MB or CPU.
Bought a new motherboard, ASRock B550M Steel Legend.

After installing my CPU on the new board, the problem had changed:
Now shutting down works fine, but every first startup gets stuck before BIOS with all fans spinning full speed and lights up the CPU and DRAM LED on the board. But the power button is still working and I can turn off the PC this way. After starting it again, it boots up fine and works as usual. Until I want to do a restart. When restarting, Windows shuts down again properly, but the PC then gets stuck at spinning all fans and lighting up the CPU and DRAM LED until I turn it off using the power button.
So it's the same issues except instead of when shutting down, it's on first starting up and restarting and my power button is still working.
At this point I wanted to make shure it's not a RAM issue somehow, so I tested each individually, which made the PC boot and restart fine. I tested two sticks - working aswell. As soon as I put in three or all four the problems occured again. But after switching slots of two sticks it suddenly worked without issues. Until I connected more than just my keyboard and mouse though. Plugged in my LAN or a USB cable, then the problems were there again. Disconnecting the LAN or USB and re-switching RAM slots made it work again until I plugged in any cable again. Disconnected them again and switched slots again, not fixing it this time.

Therefore, I suspected the board or RAM isn't the problem, but the CPU is.

Bought a new Ryzen 9 5900X.
Tested the new CPU on my old MSI board - same problem as before when shutting down.
Tested the new CPU on my new ASRock board - worked perfectly and had no issues during about 10 starts, restarts and shutdowns.

5) Conclusion:

So now the (seemingly) working setup is with new CPU and new MB only.
Therefore, I would suspect:

• Old CPU is damaged, as it does not work with a new board.
• Old board is damaged, as it does not work with a new CPU.
• Patriot NVMe SSD is absolutely corrupted, as it blocks any system from even starting correctly.

I am now looking for help by anyone having a deeper understanding of what may have caused my problems and how the apparent damages of three different parts fit together and if it's safe to use the system with both new CPU and MB.

 

[Lutfij]

Welcome to the forums, newcomer!

BIOS reset and flashing of numerous BIOS versions - did not accomplish anything.
You're advised not to flash the board to a prior version as it can and will brick your board. Though I'm curious, what BIOS version are you on for your motherboard at this moment of time? By any chance were you on A.G.E.S.A code 1.2.0.5?
Tested the new CPU on my old MSI (B450 Tomahawk Max II) - same problem as before when shutting down.
Having the wrong BIOS version for that board can also impede CPU support.

Patriot NVMe SSD (connected via PCIe adaptor)
Got a link to the adapter you've paired that drive to? Also, might want to also contact Patriot as this can very well be a dead drive, seeing how it went to RAW without any user input.

PSU: Sharkoon WPM600 Bronze
How old is this PSU?

CPU: Ryzen 9 3900X (stock)
It could also be that the CPU conked out. There were a number of videos on Greg Salazar's YT channel under the Fix or Flop series, he ended up with a number of CPU's all with either boot loop or no POST issues or even a dead IMC for one channel.

 

[plampe]

Hi and thank you very much for welcoming me here and answering so quickly!

By any chance were you on A.G.E.S.A code 1.2.0.5?
I actually already used an earlier but stable BIOS version, so I just tried stepping up to multiple newer ones. Regarding the BIOS version, I was on 1.2.0.2 when the drive failed.

Having the wrong BIOS version for that board can also impede CPU support.
When testing I made sure so have a version where Ryzen 5000 support was added and with I believe 1.2.0.7. Besides the same shut down issue it was working fine.

Got a link to the adapter
glotrends M.2 NVMe PCIe x16 Adapter
And I will definitely contact Patriot as the drive really seems to impact any system, which I did not think was possible for just an NVMe SSD.

How old is this PSU?
About almost 7 years sadly, which is why I swapped it.

It could also be that the CPU conked out.
That might very well have happened, but how is it working in normal operations and also working with single RAM in any channel? It just doesn't make sense to me how three different components are damaged to an extent that only shows in this very specific scenario of starting or shutdowns.
And thank you for mentioning the YT channel, I'll have a look through there and maybe anything resembles my problems.