[SOLVED] PC only shuts down instantly in safe mode

TheCheeseball

Distinguished
Jul 30, 2013
22
0
18,510
When I shut down from the start menu, I hear things turning off, however I can see that the heatsink and case fans, as well as the motherboard remain switched on. They stay on for around 5 minutes or more before it fully switches off.

This has been happening for a while. Previously I tried updating the bios and switching off fast boot, but nothing solved the problem.

I have recently returned to try and solve it. I did a "windows upgrade" fresh install which kept my applications and files, and I also tried booting in safe mode. The PC shut down instantly in safe mode.

Does anyone have any idea how to remedy this? Many thanks in advance.

Specs:
MOBO: B350 Gaming Plus
Windows 10
Seasonic Bronze PSU
Ryzen 5 1600
GTX 1070
 
Solution
if it takes so much time, then some background app/service is causing it
do a clean boot, then try power off
if it turns off fast, then try enabling startup apps/services one by one until u catch that one which causing it.

ucan also check windows event viewer if there arent some errors in windows logs

other than that maybe big swap file or windows readyboost.
if it takes so much time, then some background app/service is causing it
do a clean boot, then try power off
if it turns off fast, then try enabling startup apps/services one by one until u catch that one which causing it.

ucan also check windows event viewer if there arent some errors in windows logs

other than that maybe big swap file or windows readyboost.
 
Solution

TheCheeseball

Distinguished
Jul 30, 2013
22
0
18,510
if it takes so much time, then some background app/service is causing it
do a clean boot, then try power off
if it turns off fast, then try enabling startup apps/services one by one until u catch that one which causing it.

ucan also check windows event viewer if there arent some errors in windows logs

other than that maybe big swap file or windows readyboost.

Perfect, I did a clean boot and it shut off normally. Now to find what process was causing it to stay on. Thanks so much for your help!