[SOLVED] Pc only works with 1 ram stick

Re0x_.

Prominent
Feb 17, 2021
17
0
520
3
I switched from hdd to m.2 ssd, everything went fine but when i started up my pc the DRAM led was staying on, i removed one stick and it worked. when i switch positions it still doesnt work
it worked fine before switching from hdd to ssd

SPECS:
CPU: Ryzen 7 3800X
GPU: RX 570 4G
Storage: Samsung 980 PRO 1TB(new), Seagate barracuda 1tbhdd(old)
Motherboard: rog b550 gaming wifi
RAM: 2x 16gb corsair vengeance 3200mhz
PSU: Corsair RM 750x
 

geofelt

Titan
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:
If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.
 

Re0x_.

Prominent
Feb 17, 2021
17
0
520
3
Sounds like your ram is defective.
No idea why it happened after the ssd change.
Contact Corsair about a rma. Your ram will have a lifetime warranty.
Bro no one will believe me, but i installed the "defective ram" and the pc booted. Na now it only works with 1 stick. Explain this :)))
 

geofelt

Titan
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:
If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.
 

Re0x_.

Prominent
Feb 17, 2021
17
0
520
3
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:
If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.
Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:
If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.
Thank you soooo much for all your help, i tried to put the XMP profile on default with one stick, and again to the other one, i was surprised but, it booted to both of them after doing this. I'll test the ram anyways to see if there's a problem.
 

ASK THE COMMUNITY