[SOLVED] Pc only works with 1 ram stick

[Re0x_.]

I switched from hdd to m.2 ssd, everything went fine but when i started up my pc the DRAM led was staying on, i removed one stick and it worked. when i switch positions it still doesnt work
it worked fine before switching from hdd to ssd

SPECS:
CPU: Ryzen 7 3800X
GPU: RX 570 4G
Storage: Samsung 980 PRO 1TB(new), Seagate barracuda 1tbhdd(old)
Motherboard: rog b550 gaming wifi
RAM: 2x 16gb corsair vengeance 3200mhz
PSU: Corsair RM 750x

 

[Fix_that_Glitch]

Just so i am clear have you tried swapping out one stick at a time making sure both sticks of ram work one at a time?

 

[Re0x_.]

Just so i am clear have you tried swapping out one stick at a time making sure both sticks of ram work one at a time?

nope, only 1 stick of them works. one doenst work anywhere in any slots, but the other works

 

[geofelt]

Sounds like your ram is defective.
No idea why it happened after the ssd change.
Contact Corsair about a rma. Your ram will have a lifetime warranty.

 

[Re0x_.]

Sounds like your ram is defective.
No idea why it happened after the ssd change.
Contact Corsair about a rma. Your ram will have a lifetime warranty.

Bro no one will believe me, but i installed the "defective ram" and the pc booted. Na now it only works with 1 stick. Explain this ))

 

[geofelt]

Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.

 

[Re0x_.]

Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.

Run memtest86 or memtest86+
They boot from a usb stick and do not use windows.
You can download them here:

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

If you can run a full pass with NO errors, your ram should be ok.

Your motherboard manual will tell you where to install a single stick of ram.
Test each stick singly in that slot to prove that the ram is sound. Corsair would require you to do this anyway for a rma.
If each is sound, populate the two slots recommended by the user manual and test.
From your experience, this will fail.

Are both sticks from a single matched kit?
If not, that could be your problem.
Do they both work if you revert back to a HDD?
No idea why this could be the cause.

Is your motherboard bios current?
Many updates will be ram compatibility related.

Is your ram on the motherboard supported list, or is it explicitly supported by Corsair.
Ryzen is tightly connected to ram and is finicky on that score.

Thank you soooo much for all your help, i tried to put the XMP profile on default with one stick, and again to the other one, i was surprised but, it booted to both of them after doing this. I'll test the ram anyways to see if there's a problem.