Question PC performing below expectations (25th centile)

[GFrostE]

My PC has always had problems, with memory issues before and bluescreening and I've never properly located the source of the problem. One of my friends with the exact same CPU, GPU and Motherboard as me (although bought the PC a year later) has been getting a lot higher FPS in most games, and I cannot locate the source of the problem.
My benchmark is here : https://www.userbenchmark.com/UserRun/64522784
Can someone help me?
Thanks.

 

[kurdtnz]

Your RAM is only running at 2133MHz, you need to enable XMP in the BIOS to get it to run at 3600MHz. Then do the test again.

 

[GFrostE]

Thank you for the help, however I did the test again, and i am still in the 28th centile after enabling XMP.
Here are the results: https://www.userbenchmark.com/UserRun/64531856

 

[kurdtnz]

Thank you for the help, however I did the test again, and i am still in the 28th centile after enabling XMP.
Here are the results: https://www.userbenchmark.com/UserRun/64531856

You have to remember, as a 'benchmark test,' userbenchmark is a joke, dont worry about it too much, primarily it should be used as a basic diagnostic tool. Many of the people on their have massively overclocked their systems. What is the age/make/model of your PSU?

 

[SkyNetRising]

Thank you for the help, however I did the test again, and i am still in the 28th centile after enabling XMP.
Here are the results: https://www.userbenchmark.com/UserRun/64531856

Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)

I'd suspect ram modules are not installed in proper ram slots for dual channel operation.

 

[GFrostE]

You have to remember, as a 'benchmark test,' userbenchmark is a joke, dont worry about it too much, primarily it should be used as a basic diagnostic tool. Many of the people on their have massively overclocked their systems. What is the age/make/model of your PSU?

I believe its a corsair RM750X, and it is around 1 year old.

 

[GFrostE]

Can you show screenshots from CPU-Z - memory and spd sections?
(upload to imgur.com and post link)

I'd suspect ram modules are not installed in proper ram slots for dual channel operation.

I have 2 memory slots, here are the screenshots.

https://imgur.com/a/hMwlgCs

View: https://imgur.com/a/hMwlgCs
- memory

https://imgur.com/a/tCYoAf4

View: https://imgur.com/a/tCYoAf4
- SPD screenshots
Let me know if you can see them and thank you

 

[SkyNetRising]

I have 2 memory slots, here are the screenshots.
- memory
- SPD screenshots
Let me know if you can see them and thank you

Ram config looks good.

 

[Unolocogringo]

UBM blows .
But to give you an Idea here is my results. with a few things running.
NOTE this is a highly tweeked system. Not overclocked
If my processor actually overclocked , Then we would be in another ballpark.
Going to start up in task manager and disabling everything that is not necessary helps.
Also check background apps and turn off almost everything .
But tweeking bios etc... takes knowledge and experience so be very careful there.

Asus PRIME X570-P Performance Results - UserBenchmark

 

[GFrostE]

I disabled some startup things and I got a higher benchmark.
Here it is: https://www.userbenchmark.com/UserRun/64545713
Should I be worried about it saying my GPU is performing below potential?
As well as this, it says that one of my SSDs is performing way below average and I am not sure what to do about that, plus it now says something about make sure my dual+ XMP profile is turned on (I already turned it on earlier.)

 

[Colif]

think it says that about most GPU, its just there to push that video it links to

I can't run it as my AV thinks its scanner is a virus lol.

are you still get bsod?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[Bob.B]

I disabled some startup things and I got a higher benchmark.
Here it is: https://www.userbenchmark.com/UserRun/64545713
Should I be worried about it saying my GPU is performing below potential?
As well as this, it says that one of my SSDs is performing way below average and I am not sure what to do about that, plus it now says something about make sure my dual+ XMP profile is turned on (I already turned it on earlier.)

You might want to update the gpu driver you seem a little behind.

Run ubm like this.
Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a link to the results.

 

[GFrostE]

You might want to update the gpu driver you seem a little behind.

Run ubm like this.
Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a link to the results.

Downloaded the latest gpu driver, and I'm getting more or less the same results.

Please click the green human to continue - UserBenchmark

 

[Colif]

there is a new bios. the one you are on is dated 9th June, there is a newer one dated 1oth July

MSI MAG B550 TOMAHAWK MAX WIFI AMD AM4 DDR4 Lightning Gen 4 M.2 HDMI WiFi6E ATX Gaming Motherboard

Powered by AMD Ryzen AM4 processors, the MSI MAG B550 TOMAHAWK MAX WiFi inspired by the military armor design, tuned for better performance by Core boost, DDR4 Boost, WiFi 6E, Lightning Gen 4 M.2 with M.2 Shied, 2oz copper PCB

www.msi.com

there is something odd with how it is reporting the nvme and memory. it thinking an nvme would need to be attached via sata is a new one.

updating bios could fix the memory thing.

try updating chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/b550

try running this on both of your nvme - https://www.crucial.com/support/storage-executive

My PC has always had problems, with memory issues before

what were these? Windows sees the page file (which is on c drive) as memory.

 

[Bob.B]

Downloaded the latest gpu driver, and I'm getting more or less the same results.

Please click the green human to continue - UserBenchmark

You have a bunch of stuff loading at startup to use 8GB of ram.
Make the startup group skinny.