Question Pc performing wayyy below average, how dow i fix this?

[jimmybao]

Today I tried Userbenchmark and I got everything below average, I have updated my Windows, drivers and have run Malwarebytes but the results are not getting any better, I tried the test twice and the results are always underperforming (I have also closed all startup apps and restarted my pc multiple times). Anyone knows how I can improve my performance and why it's so bad?

Here is my first Userbenchmark https://www.userbenchmark.com/UserRun/61043918

Here is my second Userbenchmark https://www.userbenchmark.com/UserRun/61046562

Does anyone know what the problem is?

 

[rgd1101]

background cpu usage is high

Question - User benchmark says my computer has Very high background CPU usage (97%)

UserBenchmarks: Game 100%, Desk 89%, Work 91% CPU: AMD Ryzen 5 3600X - 91.6% GPU: AMD RX 5700-XT- 110% SSD: Samsung 970 Evo NVMe PCIe M.2 250GB ??% HDD: WD Purple Surveillance 4TB 90,5% RAM: Kingston HyperX DDR4 3200 C16 2x8GB 88,3% MBD: Asus TUF GAMING X570-PLUS (WI-FI)...

forums.tomshardware.com

still having malware issue?

do a fresh os install

 

[jimmybao]

background cpu usage is high

How can I fix that problem? I have already tried everything in this video that Userbenchmark suggested and it didn't work (

View: https://www.youtube.com/watch?v=fkF0dFxa6Ls&ab_channel=UserBenchmark
)

the biggest CPU usage was google chrome, but the only tab I had open was the Userbenchmark website (https://www.userbenchmark.com)

 

[rgd1101]

if you don't have overheating issue. fresh os install

 

[jimmybao]

fresh os install

How?

 

[rgd1101]

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

forums.tomshardware.com

 

[Bob.B]

How can I fix that problem? I have already tried everything in this video that Userbenchmark suggested and it didn't work (

View: https://www.youtube.com/watch?v=fkF0dFxa6Ls&ab_channel=UserBenchmark
)

the biggest CPU usage was google chrome, but the only tab I had open was the Userbenchmark website (https://www.userbenchmark.com)

When is the last time you gave the innards a cleaning?

Run ubm like this.
Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a link to the results.

 

[jimmybao]

When is the last time you gave the innards a cleaning?

Run ubm like this.
Reboot.
Wait a few mins.
Run ubm with the browser closed.
Post a link to the results.

It's a laptop (HP Spectre Pro x360 G1) never did a cleaning.

Here are the new results https://www.userbenchmark.com/UserRun/61047161 (Basically the same)

It might be an overheating issue because my fans are going crazy but idk

 

[Rokinamerica]

You should clean that thing out every so often. I am using a 6 year old MSI as part of my pc usage and I try to open it up can clean it out really well every 6 months or so.

 

[Bob.B]

It's a laptop (HP Spectre Pro x360 G1) never did a cleaning.

Here are the new results https://www.userbenchmark.com/UserRun/61047161 (Basically the same)

It might be an overheating issue because my fans are going crazy but idk

Give the innards a good cleaning pay attention to the fans and vents.

 

[jimmybao]

Give the innards a good cleaning pay attention to the fans and vents.

what kind of eqiupments is needed? or recommended?

 

[Bob.B]

what kind of eqiupments is needed? or recommended?

Can of air and a small brush to give the stubborn stuff a nudge.

 

[jimmybao]

t

Can of air and a small brush to give the stubborn stuff a nudge.

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