[SOLVED] PC performs bad, no RAM problem

[Deleted member 2887561]

Hey guys,

I have recently built my first gaming pc and I am very scared that I have broken something. The benchmark (MSI MPG B550 GAMING EDGE WIFI (MS-7C91) Performance Results - UserBenchmark ) says it is performing very bad and I don't know why. XMP is enabled, RAM is in Dual Channel at 3600mhz, GPU is in the top slot of the mainboard.
Why is my Ryzen 5600x behaving like an Athlon 3000? Why is my GPU so slow? And what the hell happened to my M.2 SSD, did I smear peanut butter on it?

I really hope someone can help me with one of my 3 major problems.

Much love

 

[RodroX]

Lots of stuff could be going on....

Did you build your PC, or was it build by someone else? If you did then:

1. Did you motherboard came with a stick saying is Zen 3 ready?
2. Are you runing the lastest BIOS?
3. Are you 100% sure the cooler is installed correctly?
4. What are your CPu temps, idle and load?
5. Did you installed AMD chipset drivers form AMD website (https://www.amd.com/en/support)?
6. Are you runing the lastest nvidia drivers?
7. Are you runing a clear fresh install of Windows 10, latest version 21H1?
8. Whats your PSU, brand and model?
9. Is your case well ventilated, what brand and model, number of fans installed?

 

[Deleted member 2887561]

Lots of stuff could be going on....

Did you build your PC, or was it build by someone else? If you did then:

1. Did you motherboard came with a stick saying is Zen 3 ready?
2. Are you runing the lastest BIOS?
3. Are you 100% sure the cooler is installed correctly?
4. What are your CPu temps, idle and load?
5. Did you installed AMD chipset drivers form AMD website (https://www.amd.com/en/support)?
6. Are you runing the lastest nvidia drivers?
7. Are you runing a clear fresh install of Windows 10, latest version 21H1?
8. Whats your PSU, brand and model?
9. Is your case well ventilated, what brand and model, number of fans installed?

Thank you for your fast answer.

1. Its a MSI MPG B550 Gaming Edge Wifi, i think they are Zen 3 ready, or am I wrong.
2. Where can I see if i am running the latest BIOS or where can I download it?
3. 100% I did the bean method - not very elegant i know. But i put the cooler on and applied central firm pressure until i screwed it in place. Yes i also removed the plastic sheet on the cooler and i didnt touch the cpu or the cooler surface. And the temperatures are pretty good. 35 Degrees on idle and in my room are 32 degrees right now.
4. The temps are idle as i said and load between 50 and 60 degrees.
5. Yes i did
6. I also did that (I am pretty sure the gpu is only running so slowly because of the cpu at this point)
7. Yes, clean install from a new usb stick and i have the latest version.
8. Gigabyte P850GM
9. I believe so. Its a be quiet! 500DX, with only the three stock coolers. 2 140mils at the front as intake (faces suck) and 1 140mil at the top back for exaust. I aimed for positive pressure because i couldnt do neutral pressure with 3 fans. And i don't think temps are the problem. CPU goes max to 60 and when i overclock the gpu to the max and raise the temp limit it goes max to 76 degrees. (I am always using Celsius btw, sorry if you are from the US)

 

[kurdtnz]

If you didnt say your CPU is maxing out at 76 degrees, I would of said it was thermal throttling, strange? What are you using to monitor your temps?

 

[kurdtnz]

Wait, from what I can make out it really isnt a good psu at all but please wait for someone more knowledgeable than me to advise further.

 

[kurdtnz]

Gigabyte Releases Statement On Exploding PSUs | Tom's Hardware (tomshardware.com)

 

[Deleted member 2887561]

If you didnt say your CPU is maxing out at 76 degrees, I would of said it was thermal throttling, strange? What are you using to monitor your temps?

Its maxing out at 60 Degrees, 76 is the gpu at full load and oc.
Also i don't think a 850W Gold+ Power Supply causes this kind of horrible performance.

Edit: Ok it really seams i have made a bad purchase with this PSU, but still i don't believe thats the problem 🙁

 

[Karadjgne]

View: https://youtu.be/aACtT_rzToI


Your temps are fine. Even today's cpus/gpus pretty much follow the old rules, 80°C for gpu and 70°C for cpu is the top end of 'play and ignore' the temps, once you start getting above those by any large degree, they should be monitored.

I'd take a good look at your bios settings, placement of storage etc, if you are running Gen3 or Gen4, actual ram speeds, the Infinity Fabric settings etc

 

[Deleted member 2887561]

I found a small hint. I went into registry editor to "amdppm" and changed the value for "start" from 3 to 4. The CPU is now locked to 3.7 ghz but now i get these results, which tell me that the cpu is the only problem in my system. And the problem is, that it isnt clocking high enough. Anybody got an idea?
[URL="http://www.userbenchmark.com/UserRun/45441983[/URL]"]www.userbenchmark.com/UserRun/45441983[/URL]

 

[Karadjgne]

Well there's a lot that can affect the cpu. Eco power settings in windows, ram speeds, infinity fabric speeds, bios settings, aged bios. Everything must be in harmony or you'll get bottlenecks that affect performance.

 

[RodroX]

I found a small hint. I went into registry editor to "amdppm" and changed the value for "start" from 3 to 4. The CPU is now locked to 3.7 ghz but now i get these results, which tell me that the cpu is the only problem in my system. And the problem is, that it isnt clocking high enough. Anybody got an idea?
[URL="http://www.userbenchmark.com/UserRun/45441983[/URL]"]www.userbenchmark.com/UserRun/45441983[/URL]

What you did there, if Im not mistaken, is fix the CPU frecuency to its base clock (which is 3.7GHz) https://www.amd.com/en/products/cpu/amd-ryzen-5-5600x

If I was to guess whats going on, I would start by making sure Im runing the lastest BIOS version. I think this is your motherboard support page: https://www.msi.com/Motherboard/support/MPG-B550-GAMING-EDGE-WIFI

To know how to donwload and flash a BIOS you should read the motherboard manual (https://download.msi.com/archive/mnu_exe/mb/E7C91v1.1.pdf)

But be carefull, before you do any BIOS update, I would return the registry value back to its original number.

This is what I do when I update any BIOS:

1. Download the bios, unzip it if its necessary, and move it to a USB flash drive.
2. Go into the BIOS and look for something like "load/restore factory/default/optimized settings" I would load the default settings and then I would click (usually F10) to Save and EXIT. The PC would restart. At that point you can let it go back to Windows to see everything its working alright.
3. Now I would insert the USB flash drive witht he BIOS update, restart the PC and go into the BIOS one more time. (Before restarting the PC, you can check if the issue was fixed in Windows only by restoring the defaul setting on the BIOS, if the issue is now fixed, you could avoid updating the BIOS for now and instead test the PC and how it perform)
4. I would update the BIOS following the instructions on the motherboard manual and/or look for a youtube guide.
5. Once update is done the PC will restart once again, at this point you can let the PC load Windows and see how everything is going on. With some luck now it should be working as intended
6. You shouldn't need to do the following, specially if now the system is working as intended. I usually if not always restart the PC one more time (make sure you remove the usb flash drive) go back to BIOS and load default settings one more time (+ Save and Exit).

Anyways.

Hope you can fix your performance issue and be carefull with that PSU: https://www.tomshardware.com/news/gigabyte-releases-statement-on-exploding-psus.

Cheers

 

[Deleted member 2887561]

What you did there, if Im not mistaken, is fix the CPU frecuency to its base clock (which is 3.7GHz) /https://www.amd.com/en/products/cpu/amd-ryzen-5-5600x.

If I was to guess whats going on, I would start by making sure Im runing the lastest BIOS version. I think this is your motherboard support page: https://www.msi.com/Motherboard/support/MPG-B550-GAMING-EDGE-WIFI

To know how to donwload and flash a BIOS you should read the motherboard manual (https://download.msi.com/archive/mnu_exe/mb/E7C91v1.1.pdf)

But be carefull, before you do any BIOS update, I would return the registry value back to its original number.

This is what I do when I update any BIOS:

1. Download the bios, unzip it if its necessary, and move it to a USB flash drive.
2. Go into the BIOS and look for something like "load/restore factory/default/optimized settings" I would load the default settings and then I would click (usually F10) to Save and EXIT. The PC would restart. At that point you can let it go back to Windows to see everything its working alright.
3. Now I would insert the USB flash drive witht he BIOS update, restart the PC and go into the BIOS one more time. (Before restarting the PC, you can check if the issue was fixed in Windows only by restoring the defaul setting on the BIOS, if the issue is now fixed, you could avoid updating the BIOS for now and instead test the PC and how it perform)
4. I would update the BIOS following the instructions on the motherboard manual and/or look for a youtube guide.
5. Once update is done the PC will restart once again, at this point you can let the PC load Windows and see how everything is going on. With some luck now it should be working as intended
6. You shouldn't need to do the following, specially if now the system is working as intended. I usually if not always restart the PC one more time (make sure you remove the usb flash drive) go back to BIOS and load default settings one more time (+ Save and Exit).

Anyways.

Hope you can fix your performance issue and be carefull with that PSU: https://www.tomshardware.com/news/gigabyte-releases-statement-on-exploding-psus.

Cheers

Thank you very much! For now i manually "overclocked" the processor to 4.6ghz and it works again. I get very good multicore results but below average single core results. I will look into the bios flash in the near future.

And for the PSU, i use like 500-550 Watts and i do not plan to strain it in any way. But really unfortunate that I looked into every component of my build so extensively except the PSU. I saw that a very good and trustworthy pc building company uses this PSU and thats why I bought it.

Edit: Looks like i did it! www.userbenchmark.com/UserRun/45463743
Edit2: Nope only for one run, single core is still pretty slow.

 

[RodroX]

Thank you very much! For now i manually "overclocked" the processor to 4.6ghz and it works again. I get very good multicore results but below average single core results. I will look into the bios flash in the near future.

And for the PSU, i use like 500-550 Watts and i do not plan to strain it in any way. But really unfortunate that I looked into every component of my build so extensively except the PSU. I saw that a very good and trustworthy pc building company uses this PSU and thats why I bought it.

Edit: Looks like i did it! www.userbenchmark.com/UserRun/45463743
Edit2: Nope only for one run, single core is still pretty slow.

Where did you got that 500-550 watts number? Please tell me is not from any of those online wattage calculator.

The RTX 3080TI (and for that extend the RTX 3080, RTX 3090, RX 6800/6900) are known for stressing the best 850watts PSUs out there. Online calculator don't take in account a lot of stuff that happends in normal gaming scenarios, power peaks that happend in miliseconds and will test the response of any PSU.

You are free to do whatever you want, is your system after all. We can only suggest what we will do.


BTW, OCing wont work in Windows if you fix the base clock number with that value that you changed in the registry. In fact I would not OC any PC I just bought. I always try to test them at least 1 month to make sure evertything is runing fine before trying to OC.

 

[Deleted member 2887561]

Fixed it. If anybody has the same issue just use the manual oc function of ryzen master and undervolt your cpu. Mine gets now solid single core and fantastic multiscore results. Additional, the temperature under heavy load doesnt exceed 63 Degrees and under heavy gpu and cpu load, with a case full of hot air, the cpu temperature doesnt exceed 70 degrees.
Here the userbenchmark results, even tho we all know that userbenchmark is a biased website:
[URL="http://www.userbenchmark.com/UserRun/45546861[/URL]"]www.userbenchmark.com/UserRun/45546861[/URL]

 

[RodroX]

Fixed it. If anybody has the same issue just use the manual oc function of ryzen master and undervolt your cpu. Mine gets now solid single core and fantastic multiscore results. Additional, the temperature under heavy load doesnt exceed 63 Degrees and under heavy gpu and cpu load, with a case full of hot air, the cpu temperature doesnt exceed 70 degrees.
Here the userbenchmark results, even tho we all know that userbenchmark is a biased website:
[URL="http://www.userbenchmark.com/UserRun/45546861[/URL]"]www.userbenchmark.com/UserRun/45546861[/URL]

From the result you posted, the only problem I see with what you did earlier, whatever it was, before using Ryzen Master software, is that it seems your CPU is not boosting at all ---> "Base clock 3.7 GHz, turbo 3.7 GHz (avg)" this is from the last link you posted.

It should said something like: Base clock 3.7 GHz, turbo 4.58 GHz (avg)

 

[Deleted member 2887561]

From the result you posted, the only problem I see with what you did earlier, whatever it was, before using Ryzen Master software, is that it seems your CPU is not boosting at all ---> "Base clock 3.7 GHz, turbo 3.7 GHz (avg)" this is from the last link you posted.

It should said something like: Base clock 3.7 GHz, turbo 4.58 GHz (avg)

Nah thats wrong, the problem was the cpu wasnt boosting at all. It did 1.7ghz first, a problem many people have. Thats also why i had such good temps at first, obviously the cpu won't get hot if it only clocks to 1700mhz.
The 3.7 ghz were my first fix, which at least made the processor not completely slow.
And now i used ryzenmaster to get to 4.6ghz without it getting hot - due to undervolting. It could be that PROCHOT is the problem.

Do not confuse a fix i tried to make with the underlying problem. It could mislead other people who have the same problem with their cpu/motherboard.

 

[RodroX]

Nah thats wrong, the problem was the cpu wasnt boosting at all. It did 1.7ghz first, a problem many people have. Thats also why i had such good temps at first, obviously the cpu won't get hot if it only clocks to 1700mhz.
The 3.7 ghz were my first fix, which at least made the processor not completely slow.
And now i used ryzenmaster to get to 4.6ghz without it getting hot - due to undervolting. It could be that PROCHOT is the problem.

Do not confuse a fix i tried to make with the underlying problem. It could mislead other people who have the same problem with their cpu/motherboard.

Im not trying to confuse anyone, Im just reading the userbenchmark link you posted.

And just so you know, having to use Ryzen Master to "fix" this problem of yours is not the solution, just a band-aid you applied.

Anyways good you have it all figured out, enjoy your new system.