Question PC Random reboots issue?

[carlosleyequienabarca]

My setup is as follows:

-Rogstrix x570e gaming
-Ryzen 9 5900x
-RTX 3080 OC version(Factory "OC" I didn't do a thing)
-32 GB ram @ 3200RPM

So, I was playing Hogwarts Legacy, and the computer started rebooting, it was interesting because it was once a day, but anyhow, the reboot led me directly to the bios, and I was stuck in a bios loop, I had to cold reboot the computer to get out of it, happened some 4 times.

I started checking and realized that Hogwarts Legacy has a lot of issues, so I thought that it was somehow corrupting the driver, so I reinstalled it, I stopped playing that one and started Ghostwire Tokyo, nothing happened but today that I was testing Fallout 4 with the latest modlist and I left the game paused and took my pup to the vet, came back after a couple of hours and found the computer had rebooted

I checked the Event Viewer but the only critical message is Kernel-power, which of course does not tell me anything, I find this whole affair weird, because I had the computer on from 7am to 1am, playing Ghostwire from 18 to 01-02am the whole week, and had 0 issues, so cannot fathom what might be going on, if you have any clue as to what I should check, I would be grateful

 

[Deleted member 2731765]

What's the model number and brand/make of your PSU ? How OLD is the PSU ?

Usually reboots are attributed to a faulty or failing power supply, though there are other factors as well. Is it the error message 41 displayed on The Kernel Power window? If yes, then this might have been caused due to an underpowered or faulty power supply problem.

Also, in the meantime try to Re-seat your RAM and graphics card on the motherboard. You can also try running CHKDSK and SFC commands to check your hard drive for errors, and Windows system files.

 

[carlosleyequienabarca]

What's the model number and brand/make of your PSU ? How OLD is the PSU ?

Usually reboots are attributed to a faulty or failing power supply, though there are other factors as well. Is it the error message 41 displayed on The Kernel Power window? If yes, then this might have been caused due to an underpowered or faulty power supply problem.

Also, in the meantime try to Re-seat your RAM and graphics card on the motherboard. You can also try running CHKDSK and SFC commands to check your hard drive for errors, and Windows system files.

Yes, the event is 41, and the PSU is a bit over 2 years old and it is a 750w, and I did run DISM and SFC and they both said there was nothing to do, CHKDSK said repairing on the last part and this was the result:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
1120000 file records processed.
File verification completed.
Phase duration (File record verification): 8.81 seconds.
16799 large file records processed.
Phase duration (Orphan file record recovery): 10.33 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 4.45 milliseconds.

Stage 2: Examining file name linkage ...
21849 reparse records processed.
1428894 index entries processed.
Index verification completed.
Phase duration (Index verification): 22.57 seconds.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 1.45 seconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 35.87 milliseconds.
21849 reparse records processed.
Phase duration (Reparse point and Object ID verification): 44.10 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 160 unused index entries from index $SII of file 0x9.
Cleaning up 160 unused index entries from index $SDH of file 0x9.
Cleaning up 160 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
Phase duration (Security descriptor verification): 49.75 milliseconds.
154448 data files processed.
Phase duration (Data attribute verification): 4.94 milliseconds.
CHKDSK is verifying Usn Journal...
37774512 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 48.70 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
1119984 files processed.
File data verification completed.
Phase duration (User file recovery): 18.90 minutes.

Stage 5: Looking for bad, free clusters ...
38199216 free clusters processed.
Free space verification is complete.
Phase duration (Free space recovery): 17.27 seconds.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

975937535 KB total disk space.
821469388 KB in 674892 files.
414896 KB in 154451 indexes.
0 KB in bad sectors.
1256387 KB in use by the system.
65536 KB occupied by the log file.
152796864 KB available on disk.

4096 bytes in each allocation unit.
243984383 total allocation units on disk.
38199216 allocation units available on disk.
Total duration: 19.74 minutes (1184866 ms).

Internal Info:
00 17 11 00 8a a5 0c 00 09 2f 16 00 00 00 00 00 ........./......
af 04 00 00 aa 50 00 00 00 00 00 00 00 00 00 00 .....P..........

 

[Deleted member 2731765]

Yes, the event is 41, and the PSU is a bit over 2 years old and it is a 750w,

No, we need to first know the PSU's exact Model number and brand of the company which made it. Check the PSU's label attached on its side.

WATTAGE number alone means nothing when it comes to any power supply. The main concern is the "quality" of the power, the quality of the components used/CAPS, as well as the total AMP drawn on the +12V RAIL (output), the efficiency under load, "ripple suppression", among other factors.

The total wattage number of any PSU is not always really the most important deciding factor, primary concern is the 'quality' of power it produces, and the total capacity of the 12V source etc. The OEM also matters a lot, instead of the actual PSU brand.

I've seen PSUs labelled as 1K watts, but in actual real world scenarios, they can hardly pull 400 Watts from the wall, even under full load.

 

[carlosleyequienabarca]

No, we need to first know the PSU's exact Model number and brand of the company which made it. Check the PSU's label attached on its side.

WATTAGE number alone means nothing when it comes to any power supply. The main concern is the "quality" of the power, the quality of the components used/CAPS, as well as the total AMP drawn on the +12V RAIL (output), the efficiency under load, "ripple suppression", among other factors.

The total wattage number of any PSU is not always really the most important deciding factor, primary concern is the 'quality' of power it produces, and the total capacity of the 12V source etc. The OEM also matters a lot, instead of the actual PSU brand.

I've seen PSUs labelled as 1K watts, but in actual real world scenarios, they can hardly pull 400 Watts from the wall, even under full load.

Sorry, I misunderstood, this is the one

XPG CORE REACTOR Modular Power Supply

www.xpg.com

 

[Deleted member 2731765]

The PSU seems to be OKAY. I don't think there might an issue using this SKU. Some other thing might be causing random reboots.

https://www.tomshardware.com/review...formance, but doesn,and the more modern RM750.