[SOLVED] Pc randomely freezing up.

[noahryan676]

My pc will randomely freeze when playing video games. I checked my temps and everything is running cool. Sometimes it won't freeze but most of the time it will (especially while playing rainbow six siege).My specs are
CPU- Ryzen 5 2600
GPU- Gtx 1070 ti, Gigabyte 3 fan.
RAM- 16gb Corsair vengeance
PSU- 650w rosewill
HDD- 1tb WD blue.
MOBO- ASROCK AB350 Pro4

 

[rgd1101]

ram/hdd usage during the game?
cpu/gpu usage during the game?

 

[Vic 40]

Can you do the next? That way we know what speed your ram is running and which bios you have,

download hwinfo,
install and open it=click run,
close the top window which is the system summary,
in the main window at the left top click "save report",
at the bottom of the next window check "Summary for Clipboard",
after that you'll see what's in the pc,
copy by clicking "copy to clipboard" and rightclick+paste in your next respons

 

[noahryan676]

CPU: AMD Ryzen 5 2600 (Pinnacle Ridge, PiR-B2)
3400 MHz (34.00x100.0) @ 1546 MHz (15.50x99.8)
Motherboard: ASRock AB350 Pro4
BIOS: P5.00, 07/05/2018
Chipset: AMD B350 (Promontory)
Memory: 16384 MBytes @ 1496 MHz, 16-20-20-38
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMR16GX4M2D3000C16
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMR16GX4M2D3000C16
Graphics: GIGABYTE GTX 1070 Ti Gaming (GV-N107TGAMING-8GD)
NVIDIA GeForce GTX 1070 Ti, 8192 MB GDDR5 SDRAM
Drive: WDC WD10EZEX-08WN4A0, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: NVIDIA GP104 - High Definition Audio Controller
Sound: AMD Zen - HD Audio Controller
Network: RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
Network: NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter
OS: Microsoft Windows 10 Home (x64) Build 18363.752 (1909/November 2019 Update)

 

[noahryan676]

will those memory speeds fluctuate because they seem very, very low

 

[Vic 40]

will those memory speeds fluctuate because they seem very, very low

The "3400 MHz (34.00x100.0) @ 1546 MHz (15.50x99.8)" needs to be doubled so the ram is working at the right speed and even a little faster then it is recommended for (~3100mhz) .

Updating the bios would be good since having a pretty old one. This comes with Certain AMD motherboard vendors like Asrock with some steps.

First need to update the chipset drivers,
AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops
first choose "chipset drivers" then "socket AM4" after that "B350" and submit.

after that update the bios,
ASRock > AB350 Pro4
in your case,
First update to bios nr 5.40,
Then update to bios nr 5.80,
which wil be the last for you.

There are newer bios, but Asrock only recommends those when using a 3000 series cpu so leave those alone.

Thought about the ram working faster as it should,might want to set settings for the ram yourself manually in the bios. Maybe even use 2933mhz for it with 16-20-20-38 as primary timings. Maybe this is already causing the freezes.