Question PC randomly crashed while browsing with Chrome ?

[Aldanukhar]

I was browsing with Chrome trying to do my schoolwork when my PC randomly crashed and automatically restarted with the following eror message:

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000004, 0xffffe58 "

If anyone has any advice that would be amazing, thank you.

Here was what the dump file said
==================================================
Dump File : 030224-28046-01.dmp
Crash Time : 3/2/2024 9:15:15 PM
Bug Check String :
Bug Check Code : 0x00000139
Parameter 1 : 00000000`00000004
Parameter 2 : ffffe580`fc5bc010
Parameter 3 : ffffe580`fc5bbf68
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3fd5b0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.19041.4046 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+3fd5b0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030224-28046-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 3,309,628
Dump File Time : 3/2/2024 9:16:34 PM
==================================================

 

[ubuysa]

Can you please upload the dump file (and any other dumps you find) to a cloud service with a link to them here.

 

[Super4ndyP00]

Chrome constantly uses a lot of CPU power so your CPU may be over heating, so it could be a hardware issue and may have to add thermal paste again. Just a suggestion