[SOLVED] PC randomly crashes BoD

[palves]

Hi,
I have a windows 11 64bits instalation just a few weeks old. I set it up from scratch. I am randomly getting the BSOD, maybe once a day, but then it can go a few days without an issue. I checked Control Panel\System and Security\Security and Maintenance\Problem Details and I have some hardware issues?!

here are 2 of the errors from the log (the first repeats twice), please see below.

Any suggestion?

Thanks




Source
Windows
Summary
Hardware error
Date
‎03/‎02/‎2022 10:22
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 815
Parameter 2: 2
Parameter 3: ffffd68a72386080
Parameter 4: 0
OS version: 10_0_22000
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22000.2.0.0.256.48
Locale ID: 2057


Source
Windows
Summary
Hardware error
Date
‎04/‎02/‎2022 22:16
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffbe0f363e5460
Parameter 2: fffff80494a2a9c4
Parameter 3: 0
Parameter 4: 534
OS version: 10_0_22000
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22000.2.0.0.256.48
Locale ID: 2057

 

[logainofhades]

Full system specs, including make/model of the power supply?

 

[palves]

Thanks! here it goes.

MB: MSI tomahawk B450
CPU: AMD Ryzen 5 2600
RAM: 16gb
HD: Corsair Nvme + Samsung SSD x 2 + 2 HDD
Graphics: Ndiva GeForce GT720
W11 Pro 64b
PSU: Corsair TX550M

I have just run windows memory diagnostic and no error found.

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[johnbl]

most likely these are incorrectly reported in the event log and should be
bugcheck codes:
Bug Check 0x193: VIDEO_DXGKRNL_LIVEDUMP

and
Bug Check 0x141: VIDEO_ENGINE_TIMEOUT_DETECTED


I would reinstall the graphics drivers or update them from the gpu vendors website.
I would make sure the fans in the GPU are working and the GPU is not overheating.
older devices, I would blow out any dust.

I would disable gpu functions that I am not using. like the GPU audio if I do not get sound from the video cable to the monitor. I would disable any GPU streaming if I am not using it.
then monitor temps. remove any overclocking software.

 

[johnbl]

most likely these are incorrectly reported in the event log and should be
bugcheck codes:
Bug Check 0x193: VIDEO_DXGKRNL_LIVEDUMP

and
Bug Check 0x141: VIDEO_ENGINE_TIMEOUT_DETECTED


I would reinstall the graphics drivers or update them from the gpu vendors website.
I would make sure the fans in the GPU are working and the GPU is not overheating.
older devices, I would blow out any dust.

I would disable gpu functions that I am not using. like the GPU audio if I do not get sound from the video cable to the monitor. I would disable any GPU streaming if I am not using it.
then monitor temps. remove any overclocking software.

generally a live dump indicates that windows detected a problem and tried to automatically debug itself. it sends the live dump to microsoft via windows error reporting then microsoft tries to send you a fix via windows updated if they can find one. Sometimes people do not install the fix or block the updates.

the Code: 141
most likely should of been Code: 0x141
this would be a windows bug (ie not having 0x to indicate a hex number)
--------
GPU release date 29 September 2014
hence the blow out the dust and make sure the fans are working

------------
you might consider going to a PC recycle shop and just picking up a newer cheap used gpu card. (if this is not a laptop)