Its a Cyberpower prebuilt which has been crashing since i got it but was rare then slowly increased. Took it back to bestbuy they software and windows reset it, and it didnt crash for two weeks and started again. they just did another diagnostic today said cpu,gpu, and ram were fine. idk if they mentioned psu, motherboard is suspected cause by them.
Pc specs:
ASRock B550AM
amd ryzen 5 3600
Amd radeon rx 5600 xt
16gb ram (don't know name as don't have pc right now but pretty sure they're identical)
psu: Thermaltake 600 WATT
was hoping maybe someone could help so i dont have to wait a month to send it to cyberpower cuz who knows if they will fix it.
more context : they said they updated everything ( bios,drivers) when i got it back and it crashed once then worked 2 weeks straight now it crashes again mostly on low intensity games like roblox or on the web, dbd and 7 days to die didnt crash after they did it so far, its at best buy rn till at least sunday. pls help
Pc specs:
ASRock B550AM
amd ryzen 5 3600
Amd radeon rx 5600 xt
16gb ram (don't know name as don't have pc right now but pretty sure they're identical)
psu: Thermaltake 600 WATT
was hoping maybe someone could help so i dont have to wait a month to send it to cyberpower cuz who knows if they will fix it.
more context : they said they updated everything ( bios,drivers) when i got it back and it crashed once then worked 2 weeks straight now it crashes again mostly on low intensity games like roblox or on the web, dbd and 7 days to die didnt crash after they did it so far, its at best buy rn till at least sunday. pls help
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