I recently build a brand new PC:
Asus Strix B550 (wifi)
AMD Ryzen 5 5600x
NZXT X53
Adata XPG D60G 16GB RAM
WD SN550 1TB
MSI RTX 3070 SUPRIM X
Fractal Design Ion+ 660w
After using it for a few days it started randomly freezing when i would watch videos on chrome. This would start with the audio cutting out to my Bluetooth earbuds and my applications like chrome and discord slowly losing functionality. For a few moments after the freeze, I can still use my keyboard and mouse but after a while, they cease to function completely. The telltale sign for a freeze on my pc would coincide with the RGB connected to my motherboard freezing at the same time. My case fan that is not synced to RGB via armoury crate still cycles through its colours. Curiously this has never happened to me while gaming. Currently debating on brining it in to Canada Computers for a diagnostic test.
What i have tried:
reset windows (this stopped it from freezing for a day)
update to latest bios
run sfc scannow
stopped using bluetooth devices
uninstalled armoury crate
changed power settings from balanced to high performance
Any help would be greatly appreciated
Asus Strix B550 (wifi)
AMD Ryzen 5 5600x
NZXT X53
Adata XPG D60G 16GB RAM
WD SN550 1TB
MSI RTX 3070 SUPRIM X
Fractal Design Ion+ 660w
After using it for a few days it started randomly freezing when i would watch videos on chrome. This would start with the audio cutting out to my Bluetooth earbuds and my applications like chrome and discord slowly losing functionality. For a few moments after the freeze, I can still use my keyboard and mouse but after a while, they cease to function completely. The telltale sign for a freeze on my pc would coincide with the RGB connected to my motherboard freezing at the same time. My case fan that is not synced to RGB via armoury crate still cycles through its colours. Curiously this has never happened to me while gaming. Currently debating on brining it in to Canada Computers for a diagnostic test.
What i have tried:
reset windows (this stopped it from freezing for a day)
update to latest bios
run sfc scannow
stopped using bluetooth devices
uninstalled armoury crate
changed power settings from balanced to high performance
Any help would be greatly appreciated