[SOLVED] PC randomly freezing and having to force restart

[Liborio]

Hi All,

I have an issue that is noticed 99% of the time when playing games (Fortnite, CSGO, LoL etc). My PC (Windows 10) will randomly freeze and i will have to force restart. I have run hardware tests and dont seem to be able to put a finger on it. My PC specs are:

PC Specs:
CPU - Intel Core i7-6700K CPU @ 4.00GHz
MOBO - Asus Z170 Pro Gaming
RAM - G Skill RipJaws V 16GB DDR4
GPU - MSI 980Ti Sea Hawk Edition

Cooling:
CPU - Corsair H80i GT
GPU - Corsair HG10 N980

Peripherals
Monitor - AOC 24" G Sync 144hz 1ms
Mouse - Logitech G402
Mouse Pad - Logitech G240
Keyboard - Logitech G910
Headset - Hyper X Revolver S

Event viewer screnshots:
https://imgur.com/a/dCAsS1i
https://imgur.com/a/MGt2wEn

Any help with this would be greatly appreciated.

 

[norcalsc]

power supply is where i'd look

 

[Liborio]

power supply is where i'd look

Thanks for the response. How do i test to see if it is the power supply? My power supple is a Seasonic 850W 80PlusBronze ATX PSU. Does this sound like it isnt suitable for my build?

 

[norcalsc]

have you had it for a long time? are you GPU drivers up to date?

 

[Liborio]

have you had it for a long time? are you GPU drivers up to date?

Thanks again for a reply. Yes they are definitely up to date.

 

[ArchitSahu]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

 

[Liborio]

power supply is where i'd look

Just in regards to this thought again, i have put all my components in a PSU searcher and my build requires rouhgly 500W so this shouldnt be it?

 

[Liborio]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

 

[ArchitSahu]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

 

[Liborio]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

Thank you for the response. I will look into changing the paste on the CPU and also giving it a good clean to ensure there is no dust. But with the provided info about my PSU, are we able to rule this out? Could it still be the PSU? As i said, PSU calculator (http://www.coolermaster.com/power-supply-calculator/) advised my build is about 500W and my PSU is 850W....

 

[Liborio]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

After looking into this further, as my temperatures are not high, this should elimnate having to reapply thermal paste ? (as thermal pastes main function is transferring heat to the cooler)

In addition, it seems my PSU has the Wattage to handle my build....

Where to go from here ????

 

[ArchitSahu]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

After looking into this further, as my temperatures are not high, this should elimnate having to reapply thermal paste ? (as thermal pastes main function is transferring heat to the cooler)

In addition, it seems my PSU has the Wattage to handle my build....

Where to go from here ????

Define your temps.

Run memtest86 on your RAM sticks individually multiple times.

 

[Liborio]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

After looking into this further, as my temperatures are not high, this should elimnate having to reapply thermal paste ? (as thermal pastes main function is transferring heat to the cooler)

In addition, it seems my PSU has the Wattage to handle my build....

Where to go from here ????

Define your temps.

Run memtest86 on your RAM sticks individually multiple times.

Thanks again for a response. I have run multiple RAM tests including Windows memory diagnostic and found no issues.

Please see my temps (note: this is in degrees Celsius not Fahrenheit).

https://imgur.com/a/X5TyWSd
https://imgur.com/a/6cj4DXA

Thanks.

 

[Liborio]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

After looking into this further, as my temperatures are not high, this should elimnate having to reapply thermal paste ? (as thermal pastes main function is transferring heat to the cooler)

In addition, it seems my PSU has the Wattage to handle my build....

Where to go from here ????

Define your temps.

Run memtest86 on your RAM sticks individually multiple times.

Were you able to get anything from my last reply? Any ideas where to go from here?

Thanks.

 

[ArchitSahu]

What temps are you looking at? Have you cleaned out the PC for dust? Reapply thermal paste on the CPU.

Thanks for your response. All my temps are running well below anything alarming. No to be honest, i haven't cleaned it out for dust which i may try (doesnt appear to be majorly dusty). I was under the impression (told by the store who built it), the paste didnt have to be changed or any fluids from the water coolers. Please advise further if possible.....

The AIO may not need to be replaced. But the thermal past has to be.

After looking into this further, as my temperatures are not high, this should elimnate having to reapply thermal paste ? (as thermal pastes main function is transferring heat to the cooler)

In addition, it seems my PSU has the Wattage to handle my build....

Where to go from here ????

Define your temps.

Run memtest86 on your RAM sticks individually multiple times.

Were you able to get anything from my last reply? Any ideas where to go from here?

Thanks.

Sorry for the late reply. Unfortunately, I am at my wits end. Have you rechecked all your connections inside the PC? If you have a friend with a spare CPU cooler, try it out, although I doubt that is the case because your temperatures seem okay.

Run a check on your HDD and look for any firmware update for your SSD if you have one.

 

[Peter Martin]

Quoting everybody like that just makes the thread incredibly hard to read

 

[Liborio]

Quoting everybody like that just makes the thread incredibly hard to read

Sorry i am new to the forum. What is the recommended approach? Replying and deleting the [/quotemsg] ?

Thanks.

 

[Liborio]

[/quotemsg]
Sorry for the late reply. Unfortunately, I am at my wits end. Have you rechecked all your connections inside the PC? If you have a friend with a spare CPU cooler, try it out, although I doubt that is the case because your temperatures seem okay.

Run a check on your HDD and look for any firmware update for your SSD if you have one. [/quotemsg]

As you said i dont think its a temp thing and i have check drivers for all hardware throughout the PC. Really not sure whats going on now....