Question Pc randomly restarts/shuts down

Jun 18, 2021
5
0
10
Hello.

Recently i have a major problem with my pc. It randomly goes black, as if the power supply goes off, but then i can activate it by pressing any key or just moving my mouse, as it normally does when it's on sleep mode. Most of the times, like 60-70%, it happens when i'm playing a game, like League of legends, but it can happen when i'm just browsing. I updated my BIOS and for 2 days it was okay, but then it happened again. GPU is up to date too. I checked the fans and they work pretty good and the max temperature of cpu is 39 and for gpu 50 ( i'm using cpuid hwmonitor).

Does anyone knows what to do? I personally built this pc 10 months ago. It's just a baby :'(
 
Jun 18, 2021
5
0
10
full system spec? include brand and model of the psu
OS Name Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-6NMDVB4
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz, 4104 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2401, 27/4/2021
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF GAMING Z490-PLUS (WI-FI)
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.964"
User Name DESKTOP-6NMDVB4\giann
Time Zone GTB Daylight Time
Installed Physical Memory (RAM) 16,0 GB
Total Physical Memory 15,9 GB
Available Physical Memory 9,70 GB
Total Virtual Memory 18,3 GB
Available Virtual Memory 7,32 GB
Page File Space 2,38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

My psu is Cooler MasterWatt 650 Semi Modular MODEL MPX-6501-AMAAB