Question Pc randomly restarts.

Feb 13, 2024
3
0
10
Hey guys, first post here. I've been having this problem for a couple of months now, my pc is randomly restarting, sometimes is once a day or multiple times a day and somedays it works perfectly. I happens mostly while gaming but it happed when i was just watching some videos.
Upon restarting my AMD adrenaline gives a notification saying "default performance tuning settings have been restored due to an unexpected system failure" and that's it.
Can someone help me please?

Specs:
CPU - AMD Ryzen 5 5600X
CPU Cooler - Cooler Master Hyper 212 RGB Black Edition
Ram - 2 x 8GB Corsair Vengeance RGB RT 3200MHz DDR4 (XMP enable)
Motherboard -MSI MPG B550 GAMING PLUS
Graphics Card - MSI RX 6750 XT Mech 2x
Storage - SSD 1TB Kingston NV2
Case - Corsair 4000D Airflow
Power Supply - XPG Core Reactor 850W 80 Plus Gold Modular
OS: Windows 10 Home 22H2
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

First check and see what your BIOS version for your motherboard is at this moment of time. As for your OS, see if it's pending an update. Once done, use DDU to remove all GPU drivers from your platform(Intel, Nvidia and AMD) then manually reinstall with the latest GPU drover sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator.

How old is the PSU in your build?
 
Feb 13, 2024
3
0
10
Welcome to the forums, newcomer!

First check and see what your BIOS version for your motherboard is at this moment of time. As for your OS, see if it's pending an update. Once done, use DDU to remove all GPU drivers from your platform(Intel, Nvidia and AMD) then manually reinstall with the latest GPU drover sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator.

How old is the PSU in your build?
Thank you for the quick response!
According to the "system information" my BIOS is from 11/08/2022, I didn't bother updating it when I built my pc because everthing was working just fine.
I'm doing the DDU thing right now to see if that will fix the issue.
I bought this PSU brand new in Abril 2023, when I built my pc, I'm assuming the PSU is not the issue since the system restarts instead of turning off, but it's just a guess.
 

DaleH

Prominent
Mar 24, 2023
487
53
770
Hey guys, first post here. I've been having this problem for a couple of months now, my pc is randomly restarting, sometimes is once a day or multiple times a day and somedays it works perfectly. I happens mostly while gaming but it happed when i was just watching some videos.
Upon restarting my AMD adrenaline gives a notification saying "default performance tuning settings have been restored due to an unexpected system failure" and that's it.
Can someone help me please?

Specs:
CPU - AMD Ryzen 5 5600X
CPU Cooler - Cooler Master Hyper 212 RGB Black Edition
Ram - 2 x 8GB Corsair Vengeance RGB RT 3200MHz DDR4 (XMP enable)
Motherboard -MSI MPG B550 GAMING PLUS
Graphics Card - MSI RX 6750 XT Mech 2x
Storage - SSD 1TB Kingston NV2
Case - Corsair 4000D Airflow
Power Supply - XPG Core Reactor 850W 80 Plus Gold Modular
OS: Windows 10 Home 22H2
My first guess would be the PSU is failing.