PC Randomly Shutdown in game!

cramz49

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Oct 24, 2015
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Hi I know this question has been asked many times and many question has been solved. But i just want to make sure what is the problem with my system. My system shutdown and restart when i'm playing Witcher 3 and Crysis 3.

I have been monitoring my Temp and i found out the temp is normal. CPU - 30C idle and max of 47-53C full load and my GPU 38C on idle and max of 67-72C while playing Witcher 3 or Crysis 3 and my PC shutdown and restart with no display but all fan and pump are working and need to wait from 10-20 mins before i can turn it on again..

I also try to run benchmark AiDa64 for 10 minutes with out Random Shutdown also Kombustor and Valley Benchmark runs about 10-15mins without Random Shutdown/restart.

I think it is not overheating issue and also i think my CX600M PSU have enough power to power up my system even in full load or Maybe its my Motherboard?


Thanks in advance!
 
Solution
Please list full PC spec, what you describe is more common for a PSU problem than overheating. For overheating you should suffer thermal throttling long before the PC reboots, only in an extremely bad case of overheating will the system shut down to protect itself, it should have thermal throttled long before that.

The CX range of PSU are very low quality units and have a bad reputation for failing. They are tier 4 on this list. http://www.tomshardware.co.uk/forum/id-2547993/psu-tier-list.html

PanStef

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Apr 19, 2014
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This is clearly an overheating problem. The monitoring probably displays false temperatures which is not an uncommon problem. Try opening the computer and remove as much dust as you can (be sure not to destry something). Also consider buying better cpu/ case. Lastly you could replace the thermal grease between the cpu and the cpu fan.

Hope I helped :D
 
Please list full PC spec, what you describe is more common for a PSU problem than overheating. For overheating you should suffer thermal throttling long before the PC reboots, only in an extremely bad case of overheating will the system shut down to protect itself, it should have thermal throttled long before that.

The CX range of PSU are very low quality units and have a bad reputation for failing. They are tier 4 on this list. http://www.tomshardware.co.uk/forum/id-2547993/psu-tier-list.html
 
Solution

cramz49

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Oct 24, 2015
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I have cleaned my PC yesterday. I also have A water cooled system inside of my NZXT s340 case. I am think if it is the mother board or PSU?
 

cramz49

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Oct 24, 2015
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My CX PSU is only 5 months.. Ok

This my my OLD PC spec which is encountering this problem.

3rd Gem i5 3330 cooled by Deep Cool Mealstorm 240 Hybrid
MB: MSI H61M-P31 W8
Ram: 16 GB DDR3 1333 Mhz
GPU: Galax 970 EXCO Black Edition
 

cramz49

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Oct 24, 2015
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I Haven't OC anything in this build all running in stock speed.
 

cramz49

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Oct 24, 2015
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Ok thanks i will make an RMA with this product thanks for the information! :)