PC restarting loop after installing onboard display driver

[integrine]

Cleared / Reset CMOS, Updated Bios, Downloaded the latest drivers, completely fresh install of Window 10,

After installing windows 10, PC works well if I dont install onboard display driver, after installing onboard display driver it starts to go into restart loop. If I attach my old Nvidia GTX 285 graphics card, before installing the onboard display driver, PC works very well without restarting, but after installing onboard display driver, even if I use the Nvidia for display the system goes into restart loop. Now I gave the PC for service and tried to change the motherboard, but the service guy says the problem is with the cabinet !!! .. he says if he take out all the components out of the cabinet and turn on, the system works without restarting,.. I did not see this in person which I will do on Monday, but its so strange to hear the fault is with the cabinet? sometimes it may not restart immediately, but as soon as I run the dxdiag it will restart, so I will check run dxdiag on Monday and see what happens.

on the MSi support website, it says the board supports 7th gen processors, and the 2400Mhz ram, but the only thing I have doubt is, the RAM that I am using in this system is not listed in their supported memory list,

anyway, can you please tell me if its possible that the cabinet could be faulty ? and what the service guy says makes any sense?

Components are newly bought
Specs

Intel i3 7100
MSI h110m pro vh plus
Silicon Power 16GB 2400MHz DDR4 RAM
240GB Kingston SSD
(OLD) Corsair 700W PSU

Windows 10

 

[rocktalkrock]

If the service guy can get the motherboard to boot properly outside the case, then the problem likely is somehow caused by the case or being improperly installed in the case. Maybe an extra standoff under the motherboard.

Even though the RAM you are using in this system is not listed in their memory support list, it does not mean the Silicon Power memory will not work in your motherboard. It just means they have not tested it to be certain. If you use 2 sticks of RAM, try booting with just 1 installed to see if it makes a difference.

 

[integrine]

its a single stick RAM, anyway, I will know tomorrow what is the exact problem when I see in person. but still its strange to believe a display driver problem is because of the case.