[SOLVED] PC Restarts During GPU Benchmarking

[toxictaco]

Specs:
Ryzen 7 3700x
AsRock Challenger Pro 6700xt
16gb of Adata XPG 3000mhz RAM
1TB WD SN550 M.2 SSD
Asus ROG STRIX X570-E Gaming MOBO
Corsair RM850x PSU (2018 model)

Nothing is overclocked.

Every time I try to benchmark with Firestrike/Timespy/Superpostion/Heaven it almost immediately restarts. No BSOD, just black screen and then BAM back to the windows login screen. I can run Cinebench and Furmark at the same time no problem but whenever I try to benchmark JUST the GPU it restarts. I originally thought it was the PSU so I replaced it with the one in my spec list but that didn’t solve the problem. Memory checked out just fine using memtest, so that’s not the problem. Temps are fine (max of 73 on CPU and 68 on GPU respectively) while under load. I’m really hoping it’s not a graphics card issue as getting a new one in this market is dang near impossible. Any help would be greatly appreciated!

 

[Koekieezz]

Specs:
Ryzen 7 3700x
AsRock Challenger Pro 6700xt
16gb of Adata XPG 3000mhz RAM
1TB WD SN550 M.2 SSD
Asus ROG STRIX X570-E Gaming MOBO
Corsair RM850x PSU (2018 model)

Nothing is overclocked.

Every time I try to benchmark with Firestrike/Timespy/Superpostion/Heaven it almost immediately restarts. No BSOD, just black screen and then BAM back to the windows login screen. I can run Cinebench and Furmark at the same time no problem but whenever I try to benchmark JUST the GPU it restarts. I originally thought it was the PSU so I replaced it with the one in my spec list but that didn’t solve the problem. Memory checked out just fine using memtest, so that’s not the problem. Temps are fine (max of 73 on CPU and 68 on GPU respectively) while under load. I’m really hoping it’s not a graphics card issue as getting a new one in this market is dang near impossible. Any help would be greatly appreciated!

try this step by step (read until end):

• Disconnect from internet
• Uninstall gpu driver DDU (clean and do not restart).
• Uninstall all the processors on device manager (should be 16 on yours, also when it asks for restart, click on no) like this:
  
  
• Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings.
  
  
• boot up to windows and install the latest AMD Chipset driver, reboot, go to power plan, choose amd ryzen balanced, and connect to internet.
  
  
• Install the latest radeon driver.
  
  *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did) and make sure ram is on slot 2 and 4 if you use 2 sticks. Download needed files (highlighted word) before doing step 1, do the step by orders.
  
  
• And check windows update (and optional updates) if there is any and install them (except chipset in optional update).

Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this: