Hello,
My PC completely restarts when playing certain games. No BSOD, just powers down, then powers back up.
My specs:
Operating System
It works fine with:
I've already done the following:
https://docs.google.com/spreadsheets/d/1rd9Ae3cuImgPBg1vb7zrYq_m21bEEXZ6LxuihUDZE40/edit?usp=sharing
This has been happening since I updated my computer to AMD 4. When I did that I got a new motherboard, SSD, RAM, CPU, and a new version of Windows 10. I still have the same GPU, PSU, HDD, and case as before. I have all stock, no aftermarket cooling. Nothing is overclocked.
I thought it might have been a case of an unstable part due to power consumption, or factory boost settings, however my stress testing has convinced me otherwise. I think that if my parts were overheating and causing my pc to shutdown, Prime95 and FurMark would have induced it. I'm running out of things to try and could use help.
Thank You!
EDIT: More detail in specs
EDIT2: Ran MemTest64 all night, no errors found.
My PC completely restarts when playing certain games. No BSOD, just powers down, then powers back up.
My specs:
Operating System
Windows 10 Home 64-bit
CPUAMD Ryzen 5 2600x
14nm Technology
RAM16.0GB Dual-Channel DDR4 GSKILL Ripjaws @ 2666MHz (15-15-15-36) (8GB X2)
MotherboardASUSTeK COMPUTER INC. PRIME B450M-A (AM4)
Graphics4095MB NVIDIA GeForce GTX 970 (EVGA)
Storage931GB Seagate ST1000DM003-1CH162 (SATA )
232GB Samsung SSD 970 EVO Plus 250GB (Unknown (SSD))
Optical DrivesNo optical disk drives detected
AudioHigh Definition Audio Device
PowerRosewill 630w Bronze 80+ (RG630-S12)
It works fine with:
- Overwatch
- Rainbow 6 Siege
- Assassins Creed Odyssey
- No Mans Sky
- (Tons more)
- Smite
- CS:GO
- Destiny2
I've already done the following:
- Flashed newer version of BIOS
- Re-installed Windows
- sfc /scannow (it fixed corrupted files, but didn't solve issues)
- Ran Windows Memory Diagnostic Tool (didn't find any errors)
- Stress Tests:
- Ran FurMark (GPU) and Prime95 (CPU) for about 15 minutes.
- GPU Max Temp and load: 84 degrees C, 100% load
- CPU Max Temp and load: 74 degrees C, 100% load
- No crashes.
- Checked disk health with CrystalDiskInfo, and everything is GOOD.
- Performed Read/Write tests with CystalDiskMark and everything performs good.
- Disable factory performance boost on CPU
- Uninstall drivers and installed newest NVIDIA drivers
- Ran MemTest64 all night, no errors found.
https://docs.google.com/spreadsheets/d/1rd9Ae3cuImgPBg1vb7zrYq_m21bEEXZ6LxuihUDZE40/edit?usp=sharing
This has been happening since I updated my computer to AMD 4. When I did that I got a new motherboard, SSD, RAM, CPU, and a new version of Windows 10. I still have the same GPU, PSU, HDD, and case as before. I have all stock, no aftermarket cooling. Nothing is overclocked.
I thought it might have been a case of an unstable part due to power consumption, or factory boost settings, however my stress testing has convinced me otherwise. I think that if my parts were overheating and causing my pc to shutdown, Prime95 and FurMark would have induced it. I'm running out of things to try and could use help.
Thank You!
EDIT: More detail in specs
EDIT2: Ran MemTest64 all night, no errors found.
Last edited: