PC Restarts Randomly

[WelcomeToMyChasm]

Okay, this is like nothing i've seen before.
I bought this PC in January this year, here are the specs:

https://uk.pcpartpicker.com/user/cammieftw/saved/#view=2G9j4D

Okay so until the start of August it has been working like a treat, but for some reason, out of no-where it decided it was going to restart. At the start is wasn't that bad, but now it's got to the stage where at most it runs for 15 mins then restarts. And when it restarts once, oh boy, it doesn't fucking stop. It just keeps restarting and restarting and restarting until I eventually just have to switch it off at the wall for 10 mins. Then repeat. I have googled it and no-one seems to have the same problem as I do. Please please please if anyone knows or even thinks they know what is wrong please tell me down below.

Thanks so much,
CL.

 

[ebm9000]

HP lists the following to disable automatic restart on system failure (AKA, if it's a Stop Error, it will let you view what's going on/enable the memory dump for analysis):

"1. In Windows, search for and open View advanced system settings.
2. Click Settings in the Startup and Recovery section. ...
3. Remove the check mark next to Automatically restart under System Failure, then click OK. ...
4. Restart the computer."

Also, you may want to check if memory dumps are enabled/if you have them. They are either stored under the file C:\Windows\Memory.dmp or the folder C:\Windows\minidump (often times it is both; memory.dmp is usually a large file so stick with the minidump folder).

After you manually restart, wait until your computer would normally crash restart. You should get a Blue Screen, which will list the error in question. If you somehow cannot get the dump file off in time, or if you don't have another computer you can attach your hard drive/ssd to to do so, then you may want to use a Windows PE/Setup drive and launch the recovery command prompt from there/leave it running idle. If it still restarts, then it's a hardware problem.

 

[WelcomeToMyChasm]

HP lists the following to disable automatic restart on system failure (AKA, if it's a Stop Error, it will let you view what's going on/enable the memory dump for analysis):

"1. In Windows, search for and open View advanced system settings.
2. Click Settings in the Startup and Recovery section. ...
3. Remove the check mark next to Automatically restart under System Failure, then click OK. ...
4. Restart the computer."

Also, you may want to check if memory dumps are enabled/if you have them. They are either stored under the file C:\Windows\Memory.dmp or the folder C:\Windows\minidump (often times it is both; memory.dmp is usually a large file so stick with the minidump folder).

After you manually restart, wait until your computer would normally crash restart. You should get a Blue Screen, which will list the error in question. If you somehow cannot get the dump file off in time, or if you don't have another computer you can attach your hard drive/ssd to to do so, then you may want to use a Windows PE/Setup drive and launch the recovery command prompt from there/leave it running idle. If it still restarts, then it's a hardware problem.

I followed all these steps but when it crashes it just restarts anyways, no blue screen, no minidump. What now?

 

[ebm9000]

Sounds like the Power Supply

 

[WelcomeToMyChasm]

Sounds like the Power Supply

Is there anyway to test if it is the power supply??

Thanks.

 

[ebm9000]

Leave an instance of CPUID HWMonitor open and view your voltages there (*the Installer version has a sponsored program in it, be sure to uncheck that!)

Your BIOS setup may also provide this info. You could also run memtest 86 to check your RAM, as there's a small chance it could be that. In Windows, it is called Windows Memory Diagnostic (search it in explorer/start menu; not sure if it is in the F8 Advanced Options Boot menu)

 

[WelcomeToMyChasm]

Leave an instance of CPUID HWMonitor open and view your voltages there (*the Installer version has a sponsored program in it, be sure to uncheck that!)

Your BIOS setup may also provide this info. You could also run memtest 86 to check your RAM, as there's a small chance it could be that. In Windows, it is called Windows Memory Diagnostic (search it in explorer/start menu; not sure if it is in the F8 Advanced Options Boot menu)

I did that windows thing with the ram and nothing came up. What do you mean by leave an instance?

Thanks for getting back so fast.

 

[WelcomeToMyChasm]

Leave an instance of CPUID HWMonitor open and view your voltages there (*the Installer version has a sponsored program in it, be sure to uncheck that!)

Your BIOS setup may also provide this info. You could also run memtest 86 to check your RAM, as there's a small chance it could be that. In Windows, it is called Windows Memory Diagnostic (search it in explorer/start menu; not sure if it is in the F8 Advanced Options Boot menu)

This is what I got from HWMonitor
https://gyazo.com/1a766d47574383b88f05585113c39296
https://gyazo.com/1352a90ed11d5ea5af572421ac7de6eb

 

[WelcomeToMyChasm]

Leave an instance of CPUID HWMonitor open and view your voltages there (*the Installer version has a sponsored program in it, be sure to uncheck that!)

Your BIOS setup may also provide this info. You could also run memtest 86 to check your RAM, as there's a small chance it could be that. In Windows, it is called Windows Memory Diagnostic (search it in explorer/start menu; not sure if it is in the F8 Advanced Options Boot menu)

I got a new PSU and it still randomly restarts. now what?