Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
In news:eY0mVvmuFHA.3000@TK2MSFTNGP12.phx.gbl,
PA Bear <PABearMVP@gmail.com> typed:
> <applause> Nicely handled, Ken.
Thanks very much, Robear.
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
>
> Ken Blake wrote:
>>> ray" <rtom@hotmail.com> wrote in message
>>> news:17C62219-567C-46C2-8CAB-899BDE0A1149@microsoft.com...
>>
>>> Ken, i sure hope im giving you the right information you
>>> wanted. i turned my
>>> computer off, on restart i held down the f11 key to go to
>>> p.c.
>>> restore mode
>>
>>
>> OK, I understand better now. This is not a standard Windows
>> function, but one that's special to machines sold by your
>> vendor--Dell. I can't help much with how this works; although
>> I
>> do have one Dell machine (a laptop) it came with a regular
>> Windows installation CD, and doesn't have this kind of special
>> restore capability.
>>
>> But read Robear's response to you. He clearly knows more about
>> this than I do, and his advice makes sense to me.
>>
>>
>>
>>
>>> from there i continued through the restore process untill
>>> finished. Started
>>> then doing updates for nortons and also for windows
>>> downloaded
>>> those turned
>>> off the computer. The next day i had to take my pc in to my
>>> work ( I work
>>> from home) to have the .I.T. Tech guys reinstall the program
>>> needed for my
>>> job. they soon called me in to tell me that something was way
>>> wrong with my
>>> computer, that windows was corrupt saying instead of
>>> actually
>>> performing a
>>> complete pc restore that it only appered to have succesfully
>>> done so. they
>>> pointed out files( recent) that should have been gone.. They
>>> said windows
>>> trying to repair itself was interfereing.
>>
>>
>> I agree with Robear. You're probably getting bad advice from
>> the
>> people at work. Don't pit them against each other, but trust
>> the
>> people at Dell, who probably know *your* system better than
>> the
>> people at work. Have the Dell people walk you through fixing
>> it.
>>
>>
>>> From that point on i called dell
>>> and complained ,who in turn is sending me out a restore cd.
>>> still im having a
>>> hard time understanding what in the world could go wrong with
>>> the pc restore
>>> process. its a uniqe experiance to me.Ken i just dont get
>>> it.Actually Ken
>>> after the pc restore i had 18 updates for windows and about
>>> 11
>>> for nortons
>>
>>
>> That's not surprising. Dell's restore process puts the system
>> back to its delivered condition. Any Windows fixes after that
>> date still need to be applied.
>>
>> And Norton updates are another thing entirely. They have
>> nothing
>> to do with Windows.
>>
>>
>>
>>> the I.T. guys at my work said when i down loaded and
>>> installed
>>> all 18 updates
>>> for windowws at once , windows corrupteed itself through out
>>> making it
>>> impossible for the the restore to be affective, that the
>>> p.c.restore files
>>> were bad and that windows was in fact during pc restore was
>>> trying to fix
>>> itself . i myself thought that was impopssible. That evan if
>>> the windows pc
>>> restore files were bad it wouldnt matter because the commands
>>> in pc restore
>>> mode assured a proper restore point.
>>
>>
>> You're mixing up two uses of the word "restore." The Windows
>> System restore feature, which creates restore points, has
>> nothing
>> to with Dell's feature of restoring the operating system to
>> its
>> factory-installed condition.
>>
>>
>>
>>> I thought thats why there WAS a system
>>> and pc restore. can you tell me any thing? 67509
>>>
>>>
>>> "Ken Blake" wrote:
>>>
>>>> In news:8B932480-2798-4698-A362-457257621301@microsoft.com,
>>>> ray <rtom@hotmail.com> typed:
>>>>
>>>>> pc restore didnt work response to response... xp was
>>>>> installes
>>>>> in
>>>>> package from dell when i bought the pc there wasnt a cd to
>>>>> use
>>>>> but
>>>>> ive done pc restores in the past and had no problems evan
>>>>> with
>>>>> out
>>>>> the operating system cd .. shouldt it have worked this
>>>>> time
>>>>> to?
>>>>
>>>>
>>>> Sorry, as I said, I have no idea what you did. If you want
>>>> help,
>>>> please do as I asked: tell us *exactly* what you did.
>>>>
>>>> --
>>>> Ken Blake - Microsoft MVP Windows: Shell/User
>>>> Please reply to the newsgroup
>>>>
>>>>
>>>>
>>>>> en Blake" wrote:
>>>>>
>>>>>> In
>>>>>> news:C7637F46-A562-42FD-81AC-8EB1FEB86DC5@microsoft.com,
>>>>>> ray <rtom@hotmail.com> typed:
>>>>>>
>>>>>>> I did a pc restore it should have taken it back to
>>>>>>> factory
>>>>>>> settings
>>>>>>> but theres still old files from me that i created. My
>>>>>>> friend
>>>>>>> says
>>>>>>> that windows is corrupted and when i try to pc restore it
>>>>>>> windows
>>>>>>> actually then starts to restore itself which interferes
>>>>>>> with
>>>>>>> the pc
>>>>>>> restore can anyone please tell me whats going on?
>>>>>>
>>>>>>
>>>>>> Please explain *exactly* what you did when you "did a pc
>>>>>> restore."
>>>>>>
>>>>>> If you're properly using the manufacturers restore CD to
>>>>>> do
>>>>>> this,
>>>>>> it doesn't matter whether Windows is corrupted, because
>>>>>> everything on the drive is wiped out. Since you say
>>>>>> "theres
>>>>>> still
>>>>>> old files from me that i created," it isn't at all clear
>>>>>> what
>>>>>> you
>>>>>> did.
>>>>>>
>>>>>> --
>>>>>> Ken Blake - Microsoft MVP Windows: Shell/User
>>>>>> Please reply to the newsgroup
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