Hi all! I was helping my friend the other day with her computer build, and all was going fine until she rebooted her PC after installing drivers. Long distance tech support, so what she can do is limited (and she's not confident to go rooting around inside her PC). She's got a bit of an older machine, but nothing so old that I thought would cause any problems.
Her specs:
AMD FX 8350
16GB Ram
850 Watt PSU
I don't know her board, I think it's made by Gigabyte or MSI - her pc originally was a prebuild from CyberPower. It's definitely old, cause the BIOS is copyrighted 2005.
GTX 1070 (My old GPU that I gave to her).
250GB SSD
2TB HDD
What happened was when she went to reboot her PC after installing drivers, Windows gave her a BSOD (it compiled and closed too fast to give the error message), and now when she attempts to boot her PC- the fans whirr up and the LEDs on the graphics card power on - but nothing else. No KB, no Mouse, no monitor signal, not even a POST beep.
I've advised her to do a full CMOS reset once her friend is able to help her - but I wanted to ask it here: Would that help, or does it look like we may have a dead board/CPU?
Thank you all in advance. I will post an update if anything new occurs.
Her specs:
AMD FX 8350
16GB Ram
850 Watt PSU
I don't know her board, I think it's made by Gigabyte or MSI - her pc originally was a prebuild from CyberPower. It's definitely old, cause the BIOS is copyrighted 2005.
GTX 1070 (My old GPU that I gave to her).
250GB SSD
2TB HDD
What happened was when she went to reboot her PC after installing drivers, Windows gave her a BSOD (it compiled and closed too fast to give the error message), and now when she attempts to boot her PC- the fans whirr up and the LEDs on the graphics card power on - but nothing else. No KB, no Mouse, no monitor signal, not even a POST beep.
I've advised her to do a full CMOS reset once her friend is able to help her - but I wanted to ask it here: Would that help, or does it look like we may have a dead board/CPU?
Thank you all in advance. I will post an update if anything new occurs.
Last edited: