[SOLVED] PC shutdown after alot of effects on the screen

[INunuBotI]

I had that problem for few time right now when there is a lot of effects on the screen in one time my pc just restart its self now i checked with stress test the GPU and CPU and the test came out grate without a problem and pc didn't shut down when i have done the test.

now I cant find the cause of the problem.
that is from the benchmark I have done with 3dmark: http://www.3dmark.com/spy/8291038
and that is the stress test i have done 1: http://www.3dmark.com/tsst/628996
2: http://www.3dmark.com/tsst/628863
my power supply is corsair cx750.
If you have any idea what can be the problem ill love the help thanks in advance.

 

[rgd1101]

and what were you doing when is have a lot of effects on the screen?

 

[INunuBotI]

and what were you doing when is have a lot of effects on the screen?

its happens when i play remnant from the ashes and its happens once more on other game but i can recall what its name and i checked if the settings are 2 high in remnant but i lowered them to low(all of the settings) and its didn't help
but when i played assassin creed odyssey on max settings its never happened

 

[rgd1101]

full system spec?
what the cpu/gpu temp like during the game?

 

[INunuBotI]

full system spec?
what the cpu/gpu temp like during the game?

most of the time 38-54C top never went over that
full system spec

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 @ 3.70GHz
Coffee Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)
Motherboard
Gigabyte Technology Co. Ltd. Z370 AORUS Gaming 7 (U3E1)
Graphics
ROG PG258Q (1920x1080@240Hz)
ROG PG258Q (1920x1080@144Hz)
3071MB NVIDIA GeForce GTX 1080 Ti (Gigabyte)
Storage
1863GB Seagate ST2000DM006-2DM164 (SATA )
1863GB Samsung SSD 860 EVO 2TB (SATA (SSD))

 

[rgd1101]

test with just 1 monitor?

 

[INunuBotI]

test with just 1 monitor?

yes i disconnected it from the pc and same deal

 

[INunuBotI]

Its cant find any reason why its would happy some one have an idea? for real its making me so sad like why the hell its happening

 

[mdd1963]

GPU could be power starved if PSU is marginal...(trying a known good one of sufficent wattage would eliminate that as a possibility. (If you try another PSU do NOT reuse any old modular cables with new PSU, as connections at PSU supply side connection/insertion point regularly use varying PSU-specific pinouts, which can easily be disastrous to components)

You might be able to underclock your GPU slightly , but, distortions such as pink/green/red dots on screen at regular intervals, etc., often mean failing/marginal VRAM within GPU...

 

[INunuBotI]

GPU could be power starved if PSU is marginal...(trying a known good one of sufficent wattage would eliminate that as a possibility. (If you try another PSU do NOT reuse any old modular cables with new PSU, as connections at PSU supply side connection/insertion point regularly use varying PSU-specific pinouts, which can easily be disastrous to components)

You might be able to underclock your GPU slightly , but, distortions such as pink/green/red dots on screen at regular intervals, etc., often mean failing/marginal VRAM within GPU...

me and my friend was thinking that its might be the PSU but im not sure if its that you think i should buy a new one to make sure?

 

[Serisly]

me and my friend was thinking that its might be the PSU but im not sure if its that you think i should buy a new one to make sure?

BUMP!
Did you ever end up fixing your problem? I have your exact problem and I even crashed during remnant too, specifically fighting Shroud when he bombards you with effects. My PC turns off during heavy effects too like Archeage water effects (ship despawn) or heavy explosions/effects in Divinity Original Sin 2.

Also did underclocking/limiting the power to your GPU help? I did that with the Vega 56 but even after -25% power limit reduction I still crashed in Remnant. However, it helped with other games sometimes. I can't seem to find a consistent reason, much like you.


For anyone curious my specs are:
GPU: RX Vega 56 Pulse
CPU: Ryzen 5 2600
MOBO: B450-F ROG Strix
PSU: Bitfenix Formula Gold 650w