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[SOLVED] pc shutdown i cant find the reason

nightstalker_ns

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Aug 2, 2010
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18,690
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hello.

my pc started shutting down while playing games, first happened when i was playing civilization vi for one or two hours, second time was the persistent one while playing NFS heat. i cannot play for more than 50 minutes without pc shutting down, no BSOD or any indication it will just shutdown.

things i noticed:
1- pc wont turn back on until unplugged for atleast 10m.
2- i downloaded TurnedOnTimesView: it showed unexpected Shutdown code 0x00000000 which is not helpful.
3- temps are not too high as far i know. cpu max 71c and average 67c, GPU max 82c.

i am not sure if it is an overheat problem or a bad PSU or what else it might be i have never encountered such problems before even though ive built countless PCs.

pc specs:
OS windows 10
cpu 8700k with evga 280clc
gpu 1080 ti
ram 2x8gb 2800mhz
motherboard asus Z370-F
samsung evo 860 500GB
 
Jul 4, 2020
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method 1 -
1.unplug the power cable from the psu
2.switch the psu off ( by using the switch in it )
  1. Remove the cmos battery and reset the mother board by removing or changing the side of the of the jumper
  2. add a new battery or replace the ones you removed ( if you think it works )
  3. Try switching on
method 2 - try removing some ram cards

method 3 - ( not for ssd's )
1.listen for some odd noise from your hard disk drive by going near it
2. if yes, replace the hard disk

method 4 - buy a new PSU ( maybe your gpu isn't getting enough power )

method 5 - check weather your graphics card is working ( if it is dead , buy a new one )
 

nightstalker_ns

Distinguished
Aug 2, 2010
147
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18,690
1
i found that the fan plug on the psu is not functioning.

i tested the fan outside the psu and its working. i think its time to replace it. 7 years is good enough for me.

thanks everyone specially
Phaaze88
good call man.
 

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