[SOLVED] PC shuts down during gaming

[smerdis]

During gameplay my computer sometimes shuts down. For example I am playing valorant or the witcher 3 and all of a sudden the video input is gone and the pc reboots. It also happened during diablo 3 today.

So far I have updated windows, updated my gpu drivers, did a factory install of my GPU drivers, performed a windows memory test and disabled CPU overclock. All of these have delivered no results. I thought it might have been my PSU no being able to deliver power high power draw from my GPU but this also wasn’t the problem since I upgraded to a new 750W gold psu.

I’m kinda clueless what to do next...

System:
OS: windows 10 home 64 bit
CPU: ryzen 5 3600
GPU: Powercooler red devil 5700 XT
RAM: 4x8 gb of 3200mhz
Psu: corsair 550 cx
mobo: msi gaming plus max b450
Storage: kingston a2000 m.2 ssd

I also stress tested my PC (CPU and GPU at the same time), results:

https://imgur.com/a/0Qui5mb

View: https://imgur.com/a/0Qui5mb

 

[Flayed]

During gameplay my computer sometimes shuts down. For example I am playing valorant or the witcher 3 and all of a sudden the video input is gone and the pc reboots. It also happened during diablo 3 today.

So far I have updated windows, updated my gpu drivers, did a factory install of my GPU drivers, performed a windows memory test and disabled CPU overclock. All of these have delivered no results. I thought it might have been my PSU no being able to deliver power high power draw from my GPU but this also wasn’t the problem since I upgraded to a new 750W gold psu.

I’m kinda clueless what to do next...

System:
OS: windows 10 home 64 bit
CPU: ryzen 5 3600
GPU: Powercooler red devil 5700 XT
RAM: 4x8 gb of 3200mhz
Psu: corsair 550 cx
mobo: msi gaming plus max b450
Storage: kingston a2000 m.2 ssd

I also stress tested my PC (CPU and GPU at the same time), results:

https://imgur.com/a/0Qui5mb

View: https://imgur.com/a/0Qui5mb

Which make and model of PSU do you have?

 

[smerdis]

Which make and model of PSU do you have?

I am using a corsair CX550 80plus bronze. Its a year old

The 750 was a Gigabyte GP-P750GM

 

[Flayed]

I am using a corsair CX550 80plus bronze. Its a year old

The 750 was a Gigabyte GP-P750GM

I'm not sure about that PSU during this TechPowerUp review they managed to blow up their test unit:
https://www.techpowerup.com/review/gigabyte-gp-p750gm-750-w/10.html

 

[Flayed]

Restarting during games is likely the GPU tripping the OCP or OPP on the PSU

 

[Flayed]

You can test this by reducing the power limit to the GPU using MSI afterburner. If it fixes the restarting then you know that is what is causing it.

 

[smerdis]

You can test this by reducing the power limit to the GPU using MSI afterburner. If it fixes the restarting then you know that is what is causing it.

I will try this tomorrow, thanks for your advice

 

[smerdis]

You can test this by reducing the power limit to the GPU using MSI afterburner. If it fixes the restarting then you know that is what is causing it.

So I just tested this, if I lowered the power consumption limit to -15% then there were no crashes. So I guess it thats the problem. You got any tips on what to do next? Get a really good psu?

 

[Flayed]

So I just tested this, if I lowered the power consumption limit to -15% then there were no crashes. So I guess it thats the problem. You got any tips on what to do next? Get a really good psu?

Pretty much yes. I had a similar issue a while back with a Vega 56. Buying a beefy PSU sorted it out.