Question PC shutting down randomly

[donis1]

My kids PC is shutting down randomly. Last test today he was able to play some Steam game some hour or so then it did not wanted to start up again. After some hours we started it up again then it closed down again just when it had booted up. Sometimes it can do 10-15 minutes the pc shutting down. Any ideas what i should look into to solve it? The PC have been running 24/7 as a home office pc for 4-5 years or so and are built by myself.

Spec of the build:
Gigabyte a320m-s2h
Ryzen 2600x
32 GB ram
1TB SSD
GTX 1070
High Current Gamer Gold Series 850W

Win 11

 

[Aeacus]

Random reboots or shutdowns are mostly caused by 2 issues:
1. CPU/GPU overheats and to prevent any damage, system shuts down.
2. PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.

First check your CPU/GPU temps, both at idle and under load. If temps are within reason then it's safe to assume that it's the PSU who is acting up.

The PC have been running 24/7 as a home office pc for 4-5 years or so

So, PC is neglected completely, right? Meaning 0 dust cleaning from internals. Why?

 

[donis1]

Random reboots or shutdowns are mostly caused by 2 issues:
1. CPU/GPU overheats and to prevent any damage, system shuts down.
2. PSU fails to deliver enough power to the GPU or fails to keep smooth enough voltage for PC's operation.

First check your CPU/GPU temps, both at idle and under load. If temps are within reason then it's safe to assume that it's the PSU who is acting up.


So, PC is neglected completely, right? Meaning 0 dust cleaning from internals. Why?

I will check some more on temps.. I have been so happy with this PSU and I expected it to be the last part to ever fail. No pc is good taken care of and quite clean. I use to blow my pcs clean now and then..I dont like dusty dirty components.

regards

 

[Aeacus]

I have been so happy with this PSU and I expected it to be the last part to ever fail.

While PSU OEM is Seasonic, two of the review samples failed. Not a good sign;
review: https://www.tomshardware.com/reviews/antec-high-current-gamer-850w-psu,5578.html

No pc is good taken care of and quite clean. I use to blow my pcs clean now and then..

You blow the dust from running PC? How can you clean the spinning fans then?

 

[donis1]

While PSU OEM is Seasonic, two of the review samples failed. Not a good sign;
review: https://www.tomshardware.com/reviews/antec-high-current-gamer-850w-psu,5578.html


You blow the dust from running PC? How can you clean the spinning fans then?

When I said the pc been running 24/7 its not non stop runtime. It got some restarts now and then..

regards

 

[donis1]

Currently look like psu issue. Now not possible to power up at all. The High Current Gamer supposed to still be under warranty.. But lets see how thats going..

 

[Aeacus]

Currently look like psu issue. Now not possible to power up at all. The High Current Gamer supposed to still be under warranty.. But lets see how thats going..

Yeah, the fact that two review samples died doesn't look good for Antec. Make RMA and get replacement. Look how it fares then.

 

[donis1]

So the issue was the High Current Gamer PSU. The importer give me a replacement PSU since it was still under warranty. I was offered a new Thermaltake Toughpower GF3 850W Gold as a replacement. who I accepted. Just mounted the new PSU ands all working fine again.

Thanks for pointing out the PSU..

 

[Aeacus]

I was offered a new Thermaltake Toughpower GF3 850W Gold as a replacement. who I accepted. Just mounted the new PSU ands all working fine again.

Review of your new unit, if interested,
link: https://www.tomshardware.com/reviews/thermaltake-toughpower-gf3-850w-atx-v30-power-supply-review

 

[donis1]

Yes I checked it before I agree to the unit. Looks good for me and I'm ver yhappy with the deal as a replacement for a 7 years old unit.