[SOLVED] PC Shutting down while waking from sleep mode ?

[Diltoid24]

Just recently performed a deep clean on my PC. I upgraded from 16gb of Trident Z G.Skill ram to 32gb of Corsair Vengeance PRO RGB ram and installed a new M.2 main drive with a fresh install of Windows 10. I've noticed that when I press a key on my keyboard, or move the mouse, to attempt to wake my computer from sleep mode, the case lights turn on as if it's waking up, but then everything shuts down immediately.

Note, turning off Fast Startup isn't the answer, I already tried that. Also, disabling sleep mode isn't the answer either, that's a band aid. I'm trying to figure out what's wrong with my system. It never use to do this with the copy of Windows 10 I had on the old SSD, unfortunately I already formatted it so I can't plug it in to test my hardware with the old install.

 

[Roland Of Gilead]

Hey there,

Please list your PC specs in full, including PSU.

 

[Diltoid24]

Going by memory, I built it 3 years ago or so..

i5-8600k
Asrock Z370 Extreme4
Aorus 2070 8gb somthing or other graphics card
Corsair Rm650x psu
32gb Corsair vengeance pro rgb
Kraken 280mm AIO cooler
Crucial 1tb m.2 drive
WD Blue 1tn SSD

 

[Roland Of Gilead]

In normal operations does the PC randomly reset, or only when it's coming out of sleep? Does it happen during gaming?

 

[Diltoid24]

In normal operations does the PC randomly reset, or only when it's coming out of sleep? Does it happen during gaming?

As stated:

I've noticed that when I press a key on my keyboard, or move the mouse, to attempt to wake my computer from sleep mode, the case lights turn on as if it's waking up, but then everything shuts down immediately.

 

[Roland Of Gilead]

Most sleep problems come from the power plan settings, but also related to GPU drivers. Have you the most up to date system drivers/GPU etc?

 

[geofelt]

Is there a bios update that might be applicable for your motherboard?

I recently had a similar issue with a Asus Z170I motherboard.
Sleep would work fine, but on wake I got a blue screen.
This happened after a windows update.
A update to the current bios fixed the issue.

When you updated ram, is all the ram from the same matched kit?
If not, that might cause some issues.
Ram must be matched for proper operation.
Run memtest86.
It boots from a usb stick and does not use windows.
You can download the free edition here:
https://www.memtest86.com/download.htm

If you can run a full pass with NO errors, your ram should be ok.