PC startup issue

Jul 15, 2018
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My PC build won't power on at all. I've tested the power supply on a different computer and it works just fine. I feel it may be a motherboard issue, but I just got it as a replacement one from msi. Motherboard shows no lights or signals whatsoever
 
Jul 15, 2018
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I got my new motherboard and 2 things happened:
1: I found that my loaner CPU still doesnt work.
2: it works perfectly with my ryzen cpu and it's bios is compatible with it
 
Jul 15, 2018
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I'm doing a ryzen 3 2200g build and i am trying to update the motherboards bios. I haven't put it in a case yet but when I tried shorting the pins to jumpstart it, nothing happens

 

1. Is your motherboard Ryzen Desktop 2000 Ready?
2. Have you cleared the CMOS?
3. Have you tried booting with just 1 stick of RAM?
 
Jul 15, 2018
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[/quotemsg]
1. Is your motherboard Ryzen Desktop 2000 Ready?
2. Have you cleared the CMOS?
3. Have you tried booting with just 1 stick of RAM?
[/quotemsg]

1. No, I'm using amd's boot kit to update the bios.
2. How? I did try taking out the cmos battery and put it back in if that's what you mean
3. I tried with 2, but I also tried with none just to see if I can get ANYTHING to turn on

 
Jul 15, 2018
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Can I test it without putting in the processor? I don't want to have to put everything in and apply the thermal paste only to find it potentially not working

 

You can use the boot kit processor.
 

Did you not test the power supply on a different computer and it works fine? Have you checked for bent pins?
 
Jul 15, 2018
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Bent pins where? I did test it on a different computer so I guess its not dead
 

Check for bent pins on the CPU?
 
Are you using a video card?

Motherboard - the motherboard is a replacement you just received from MSI so it should O.K.
PSU - the power supply work fine on a different computer so that is not the problem.
CPU - you have the same problem with 2 different CPU's so that's not the problem.
RAM - any issue with RAN would not prevent the motherboard from lighting up.
Case - the motherboard is not inside the case so that is not the problem.
 
Jul 15, 2018
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I'm using a Ryzen APU

 

I can't think of anything else to check. I suggest you contact MSI Customer Support again.
 
Jul 15, 2018
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I have a new motherboard coming soon so I'll try it out on that first

 
Jul 15, 2018
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I got my new motherboard and 2 things happened:
1: I found that my loaner CPU still doesnt work.
2: it works perfectly with my ryzen cpu and it's bios is compatible with it
 

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