PC stuck in boot loop, cant get into PC! Help!

Aug 7, 2018
9
0
10
I recently purchased an ABS Master-Pro ALA078 Desktop PC, running Windows 10 Home (64 Bit). I had previously had issues with drivers, such as memory pooling blue screens and such, but never to this caliber. My PC seem seems to be stuck in a sort of boot loop. I power it on, the ABS logo flashes and startup seems normal, cuts to black, then for a split second the outline of a window flashes, then a message “Restoring your previous version of windows” occupies the screen until the screen cuts to black, I get a “no signal” message from my monitor, and the process starts again. (video on link bellow) I have tried nearly everything with my windows bootable media USB, and I have documented my trials and errors on this public Google doc- https://docs.google.com/document/d/1xe4073GTBPMokuS0GwrXf3jlurARwc32IVDb8nvVMZ4/edit?usp=sharing
I have had no luck whatsoever with almost every option imaginable. I'm not even sure how to do a clean reinstall of windows if that's the case. If anyone- anyone at all can help It would mean the absolute world. I just really want my computer back. Thank you so much if you can be any help at all!
 


Yes, my priority boot is to my USB, and yes, this is the only internal disk. I might be able to connect it to a different PC to recover my data and reformat, however, im not nearly savvy enough to do that on my own.
 
Your supplementary documentation on google docs says that you have two hard drives. A 120 GB SSD and a 1 TB Hdisk. Are you able to open up your computer case and access these drives? Each drive will have 2 cables connected to it 1) A power cable coming from your PSU & 2)A data cable coming from your motherboard. Perhaps we could try installing the OS to your 1 TB drive after disconnecting the 120 GB SSD, alternatively we could change boot order to your Hdisk and try to install.
 


Okay, that would make much more sense. Sorry about the confusion on my half. How would I go about installing windows on my HDD and could I still be able to utilize the SSD after? Would it make a speed difference having Windows on my HDD rather than the SSD?
 


You can select boot device in bios options. You should be able to use your SSD if it is not failing. How much data do you have on your drives which you need to backup?
 


Im currently going to now try to boot with my SSD first and update you, then my HDD and update as well, my HDD has about 700GB free, and my SSD has should be around half used up, maybe around 50GB is free?
 
I've been thinking about your issue. The message it give out suggests that you may have attempted a windows repair, perhaps from a recovery partition you may have? If not. That may be something to try, we also have to figure out why your recovery USB does not boot up. Do you have a lot of data you need to back up?
 
I have several options from my boot menu, which is an ASRock UEFI curated menu. Sorry I keep doging that question, I have data but its mostly just steam games and programs I can re download. Im not opposed to wiping to machine as a whole. On my boot menu I have 1. UEFI: Built-in EFI Shell, 2. AHCI PO: TEAM T(followed by a stream of numbers) 3. AHCI P1: ST1(more numbers) 4. Windows Boot Manager (numbers that are the same from option 2.) and then two other options that are only present when my windows bootable media USB is in, 5. USB: PNY USB 2.0 FD 1100 6. UEFI PNY USB 2.0 FD 1100, Partition 1.
 
Okay, I looked up your pc manufacturer info, can't seem to find anything about recovery partition or user manual. You mentioned that you may be able to connect your ssd up to another computer to backup and format. I can walk you through it if you have access to another desktop computer.
 
The last UEFI partition one gets me to a windows repair menu, of which I normally would have gone through, did a startup repair, and troubleshooted the issue. However, when I do I get this error message: Startup Repair couldn't repair your PC and then a log file " C:\Windows\System32\Logfiles\Srt\SrtTrail.txt " I have tried every option on the "reapair your computer" menu from my bootable media to no avail.
 


My ASRock boot menu has a boot options section which allows me to set a priority media or drive, I can send a picture if you would like
 
You would need a desktop with a free sata port and a sata power connector which your desktop PSU will have. All you have to do is connect your SSD to your other desktop computer's free sata port (using your existing sata cable), attach the power connector and then you can boot up to format the drive.
 


All laptops are assembled differently, it could be easy or difficult to access the sata port on your laptop and you would have to swap out your laptop's OS drive which would defeat the purpose as you need the OS to be able to format your drive.
 


In the old pc, look at your hard drive. It's connected to the motherboard through some port. Trace that interface cable to see what port it's connected to and if there are any empty ones

 


Have you tried booting into Windows 10 safe mode so that you can access and move your personal files off the boot drive? Then do a clean Windows 10 install?

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

Scroll down to option 5
 


Worth a try if OP has not done so already, I suspect OP is not able to get into safe mode as it seems to be a failed installation looping. I think windows 10 is supposed to automatically go into safe mode after 3 unsuccessful boot attempts.

I'm finding it hard to grasp that the install media does not give you an option to do a format and fresh install. Might be worth retrying W10 install media after disconnecting the SSD just to see what happens.