Hi everyone,
I've been having this sudden restart and I would like to know which specific part of my pc is the culprit.
A brief history. This was my first and cheap pc build. I bought the mobo, cpu, ram & hsf as a bundled promo (2nd hand parts). Days & weeks passed and the problem I noticed was that the pc would sometimes suddenly restart but without bsod. After a month, the pc wouldn't show any display anymore. I tried putting new thermal paste, cleaning the ram, detaching & reattaching parts, wires, cords and ultimately had it checked by a pc technician. After his tests, he declared the motherboard dead.
So I bought a brand new mobo. And now, I still experience those sudden restarts once in a while. In Event Viewer, there's only one Critical - Event ID 41. And yesterday was the most number of restarts (7 times). I think my pc restarted 4 times while an external storage (Seagate 1TB) was attached. I was also browsing using Chrome at that time. But sometimes it would restart even if I was only browsing. without any other usb device plugged in (other than mouse & keyboard). Sometimes, it would restart when I play a movie using Splash Pro Ex. And at times, just by reading something in a webpage, without me doing anything, it would restart.
From what I read online, it could be PSU? RAM showed no error after MemTest so I think it's fine. My old GPU seems ok too. I have a feeling it could be CPU because it was included in that cheap bundle. Or maybe some drivers? But I don't know which ones are causing this sudden restart.
I've read some similar posts here in the forum and followed these 3 suggestions : 1) /sfc scannow ... 2) SysnativeFileCollectionApp ... 3) MemTest86.
Please view files/log/reports here:
PC Specs:
Operating System: Windows 10 Home 64-bit
System Manufacturer: BIOSTAR Group
System Model: Hi-Fi A68U3P
BIOS: 4.6.5 (type: UEFI)
Processor: AMD A6-6400B APU with Radeon(tm) HD Graphics (2 CPUs), ~3.9GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 3464MB used, 3626MB available
DirectX Version: DirectX 12
Would really appreciate your advice & recommendations.
Thank you!
I've been having this sudden restart and I would like to know which specific part of my pc is the culprit.
A brief history. This was my first and cheap pc build. I bought the mobo, cpu, ram & hsf as a bundled promo (2nd hand parts). Days & weeks passed and the problem I noticed was that the pc would sometimes suddenly restart but without bsod. After a month, the pc wouldn't show any display anymore. I tried putting new thermal paste, cleaning the ram, detaching & reattaching parts, wires, cords and ultimately had it checked by a pc technician. After his tests, he declared the motherboard dead.
So I bought a brand new mobo. And now, I still experience those sudden restarts once in a while. In Event Viewer, there's only one Critical - Event ID 41. And yesterday was the most number of restarts (7 times). I think my pc restarted 4 times while an external storage (Seagate 1TB) was attached. I was also browsing using Chrome at that time. But sometimes it would restart even if I was only browsing. without any other usb device plugged in (other than mouse & keyboard). Sometimes, it would restart when I play a movie using Splash Pro Ex. And at times, just by reading something in a webpage, without me doing anything, it would restart.
From what I read online, it could be PSU? RAM showed no error after MemTest so I think it's fine. My old GPU seems ok too. I have a feeling it could be CPU because it was included in that cheap bundle. Or maybe some drivers? But I don't know which ones are causing this sudden restart.
I've read some similar posts here in the forum and followed these 3 suggestions : 1) /sfc scannow ... 2) SysnativeFileCollectionApp ... 3) MemTest86.
Please view files/log/reports here:
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PC Specs:
Operating System: Windows 10 Home 64-bit
System Manufacturer: BIOSTAR Group
System Model: Hi-Fi A68U3P
BIOS: 4.6.5 (type: UEFI)
Processor: AMD A6-6400B APU with Radeon(tm) HD Graphics (2 CPUs), ~3.9GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 3464MB used, 3626MB available
DirectX Version: DirectX 12
Would really appreciate your advice & recommendations.
Thank you!