Hi,
Last night my pc turned off by itself and rebooted (might have been bsod, I was not at the pc when it happened).
Anyways, after the reboot my computer tells me that there are no audio devices installed.
Things I've tried and figured out:
1. I can't find Bluetooth Audio Device under my sound options in device managment. (It is not under hidden devices either).
2. I can't find bluetooth support service in service.msc (or any other bluetooth services).
3. Every audio driver is up to date.
4. When troubleshooting, my driver(s) I'm left with the following error:
"Code 19: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged"
I've also tried to remove all of the audio devices from device management and then restarted the computer, which simply reinstalled all of the devices. (no changes).
Current situation:
http://imgur.com/7RgP36o
Picture of my sound, video game controller in device management:
http://imgur.com/Qo6tmoA
Device status:
http://imgur.com/eTIIBRj (don't judge my paint skills)
I appreciate any help given - Thanks =).
Last night my pc turned off by itself and rebooted (might have been bsod, I was not at the pc when it happened).
Anyways, after the reboot my computer tells me that there are no audio devices installed.
Things I've tried and figured out:
1. I can't find Bluetooth Audio Device under my sound options in device managment. (It is not under hidden devices either).
2. I can't find bluetooth support service in service.msc (or any other bluetooth services).
3. Every audio driver is up to date.
4. When troubleshooting, my driver(s) I'm left with the following error:
"Code 19: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged"
I've also tried to remove all of the audio devices from device management and then restarted the computer, which simply reinstalled all of the devices. (no changes).
Current situation:
http://imgur.com/7RgP36o
Picture of my sound, video game controller in device management:
http://imgur.com/Qo6tmoA
Device status:
http://imgur.com/eTIIBRj (don't judge my paint skills)
I appreciate any help given - Thanks =).