this has happend to me for the first time,my pc turned itself off randomly
i was playing gears 5 for maybe about an hour or so when my pc turn randomly turned off,my rgb ram sticks were still glowing tho.the system is new,like around a month old
specs
rtx 2080ti
3700x amd
gskill trident 16 gb 3200 mhz ram
x570 gaming edge wifi mobo
corsair bronze certified 650w modular power supply
thermaltake v200 rgb case
the system was runnning for a long time,i was downloading rdr 2,maybe around 9 or so hours
i dont remember my cpu temps but my gpu maxes out at 84 c in furmark and heavens benchmark,it is a twin fan model
i looked through the event viewer and found this critical error
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/6/2019 11:28:15 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-12T4881
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-11-06T17:58:15.441576500Z" />
<EventRecordID>8956</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-12T4881</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">41</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">7</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
seriously very scared atm,any insight and help is appreciated.
i was playing gears 5 for maybe about an hour or so when my pc turn randomly turned off,my rgb ram sticks were still glowing tho.the system is new,like around a month old
specs
rtx 2080ti
3700x amd
gskill trident 16 gb 3200 mhz ram
x570 gaming edge wifi mobo
corsair bronze certified 650w modular power supply
thermaltake v200 rgb case
the system was runnning for a long time,i was downloading rdr 2,maybe around 9 or so hours
i dont remember my cpu temps but my gpu maxes out at 84 c in furmark and heavens benchmark,it is a twin fan model
i looked through the event viewer and found this critical error
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/6/2019 11:28:15 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-12T4881
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-11-06T17:58:15.441576500Z" />
<EventRecordID>8956</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-12T4881</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">41</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">7</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
seriously very scared atm,any insight and help is appreciated.