Pc turned off during update now

[phildav]

Hello,
My laptop turned off during an update and now wont load windows explorer giving me a black screen. Anyway to repair this?

 

[pdxalex]

If you have restore points enabled, you can revert Windows back to the previous state.

 

[phildav]

no restore points available. I thought they were on but it's no giving me any previous dates to restore back to.

Also if i try to manually run explorer.exe as a new task, it closes with an error message as soon as I input any characters.

 

[pdxalex]

Sorry, I have no idea... but you can try googling
explorer.exe black screen
which brings up a number of hits, as it appears to be a relatively common problem.

 

[unksol]

you will need to boot in recovery mode or safemode. try safemode first by pressing F8 while booting. If you can get in open cmd and type sfc /scannow

if you cant get into safemode there's another button to lauch recovery mode, and basically do the same thing

 

[RyQril]

Verify system files by goin to CMD and type "sfc /scannow" without quotes it replaces the corrupted files

 

[RetiredChief]

If above does not work, try inserting you win 7 installation disk and selecting Repair.