PC will not boot with new RAM in HP HPE 337c - Corsair Vengeance Pro Series DDR3 DRAM 1600MHz

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abnmedic

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Jul 11, 2015
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I have an HP Pavilion Elite HPE-337c Desktop PC with 8GB RAM factory installed. I bought new RAM today to increase to the max supported by the motherboard. Motherboard is factory MSI MS-7613 (Iona-GL8E).

Link to HP Site: http://support.hp.com/us-en/product/HP-Pavilion-Elite-HPE-300-Desktop-PC-series/4162190/model/4249843/document/c02014355/


RAM bought is 4 sticks (4MB ea.) of Corsair Vengeance Pro Series — DDR3 DRAM 1600MHz C9 Memory Kit (CMY8GX3M2A1600C9R). Speed: 1600MHz. Tested Latency: 9-9-9-24. Voltage: 1.5V.

PC will not boot when new RAM is installed. Replaced all RAM with new. Tried to also boot with only 2 sticks of RAM as well in DIMM 1 & DIMM 2 but it puts the PC in a reboot loop and never evens goes to the Windows splash screen. PC will boot with one stick installed in DIMM 1 (4GB) to the Windows splash screen but then crashes with blue screen errors. I have replaced the new RAM with the old RAM (4x2GB) and the PC boots and runs fine.

Is this a Voltage issue with the RAM? If so, I don't see a way to change that in the BIOS Setup. I also looked for an upgraded BIOS for this PC and could not locate it.

Frustrated that something seemingly simple ends up being challenging.

Other specs:
BIOS Version: 6.07 (05/19/2010)
Core Version 08.00.15
Intel Core i5 CPU 650 @ 3.20GHz
Win 7 Home Premium SP1 64-bit
 
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