Question Pc won't load avance startup options or go into safe mode

Jun 18, 2019
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I'm having trouble accessing my pc beyond the login screen. I recently did a factory reset and now the only account that shows up is "other user". I tried to boot in safe mode but the monitor goes to "no signal" when it does as with command prompt, anything that would have it reboot. I don't know how to get past this and I tried to google it but it seems the only option is safe mode which I can't get to.
 

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