PC won't restore to any restore point and won't reset

dmblitz477

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Jan 16, 2018
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My PC, hp envy 15 touchsmart, cpu performance get spykes to 100%, all attempts to restore failing, malwarebytes won't run, and when I leave the machine on, after a while I get some screen saver with the time and a woman with a red Hat and blue Blazer. I can't open screen saver setting, it I select "change screen saver" on the dialog box, the woman screen saver comes up always. What could be the problem?
 

tucpchom

Prominent
Jan 16, 2018
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Try to enter Safe Mode with networking, and run an antivirus program. Your description sounds like a adware attack that has been partially prevented from downloading, thus the 100% cpu, as the malware continues to attempt to download its other components.

Is the OS Windows 10? Do you have other anti-malware programs loaded in addition to Malwarebytes?
 

dmblitz477

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Jan 16, 2018
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510
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