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Question PC wont turn off or restart.

Nov 1, 2019
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Today when I tried to turn off my PC it wouldn't turn off. The monitors went black and my mouse turned off, but my keyboard and PC itself stays on. The only way to get it to turn off is by holding the power button.
This was accompanied with with my audio jack not being detected at all (which is my initial concern) , so I am wondering if this is some sort of larger issue. I have done a fresh install of windows too and it still wont turn off properly (during the windows installation restarts I had to force power down my PC constantly otherwise it would stay blank).

Help is appreciated. Thanks.
 

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