Question pci.sys causing DRIVER_POWER_STATE_FAILURE_ BSOD in W11

[notpee]

I have an MSI GE75 Raider and whenever I would shut down or restart my computer it would refuse to do so and soon after I would get a BSOD with the error DRIVER_POWER_STATE_FAILURE. I checked the dump file only to find out that the issue is being caused by "pci.sys". I tried some solutions I read online such as having my drivers verified via the Driver Verifier Manager and doing the typical DISM and SFC commands. One small thing to add is I was tinkering around with my GPU clocks recently and I'm wondering if the overclocks I've applied to my GPU would cause or relate to this situation in any way at all?

Attached below inside the Google Drive folder are the dump files generated from the BSODs

https://drive.google.com/drive/folders/1SSrnFn_16Zm6LYBPTlD2lNCzKDRX3AAB?usp=sharing

 

[COLGeek]

Undo any overclocks and (re)install the latest motherboard Intel chipset drivers.

https://www.intel.com/content/www/us/en/support/detect.html

 

[ubuysa]

I can see that this is a laptop (MSI GE75 Raider 10SE) and that MSI do not have any Windows 11 drivers available, only Windows 10. That's always a worry because as Windows 11 matures the likelihood of Windows 10 drivers being fully compatible declines.

The two dumps in the upload are identical, they are both caused by a power transition failure (from idle low-power to running full-power). The problem device is your RTX 2060 (mobile) graphics card. There is an updated driver available from the Nvidia website (560.94 20th Aug 2024), I'd first try installing that (do a clean install).

Some laptops use customised graphics drivers so if the latest Nvidia driver fails, download the most recent Intel and Nvidia graphics drivers from the MSI website for your laptop and install those. We know they are compatible (with Windows 10 at least), so if these are stable then your graphics card is good and you'll need to find the most recent Nvidia driver that's stable - or stick with the MSI drivers.