Question Peripherals shut off semi-randomly

[Wookie Jesus]

Hi,

My PC (https://ca.pcpartpicker.com/list/FmZ7Kp) has been having an issue since I built it a month or two ago. The peripherals plugged in via USB seem to lose power. Sometimes multiple fail at once, and sometimes it will only be the keyboard or mouse. The peripheral will begin working again if I unplug it and plug it back in.

Weirdly enough, a peripheral has never lost power while actively using it while gaming, but sometimes the mouse will stop and become unresponsive suddenly while browsing the web. The mouse LED (I'm using a Logitech G502 Hero) remains on though.

So far I have tried plugging peripherals into different USB ports (both USB 2 and 3), turning off "Allow the computer to turn off this device to save power" for the USB Hubs in device manager, switching Windows to the high performance power plan, and disabling USB selective suspend settings in the advanced settings of power options.

Any help would be immensely appreciated.

 

[Ralston18]

Look in Reliability Monitor/History and Event viewer for error codes, warnings, and even informational events that occur just before or at the time a USB device has lost power.

Also power down, unplug, open the case.

Doublecheck that all connectors, cards, RAM, jumpers, and case connections are truly and fully in place.

No one wants to force any connections especially with a new build.

However, if you carefully unplug and replug connections (or seat-reseat components) something may suddenly just go into place a bit easier and smoother.

 

[Wookie Jesus]

Look in Reliability Monitor/History and Event viewer for error codes, warnings, and even informational events that occur just before or at the time a USB device has lost power.

Also power down, unplug, open the case.

Doublecheck that all connectors, cards, RAM, jumpers, and case connections are truly and fully in place.

No one wants to force any connections especially with a new build.

However, if you carefully unplug and replug connections (or seat-reseat components) something may suddenly just go into place a bit easier and smoother.

Thanks for your response.

I looked into the reliability monitor and it is not reporting any errors for today, which was especially bad.

I will check the connections.

 

[Ralston18]

No errors - that is good.

Do not overlook or otherwise ignore warnings and/or informational events.

Late thought:

What peripherals are being plugged into USB?