Permanent Error on email.....

[Blackink]

Can someone tell me if the problem is on my end or Comcast's end?
I use Windows 7 Pro, 64-Bit

I use Thunderbird as my email program, version 52.5.0 (32-bit). I have one email address that I suddenly can't seem to send anything to because it gets returned immediately with Permanent Error in the subject line from mailer-daemon@comcast.net. I can receive email from this person (from the email address that is giving me the problem) and I can send email and receive email from everyone else in my address book. I just can't send email to this person without getting this error. It's only started happening within the last week and I haven't installed any software or clicked on any erroneous sites (that I know of)!

I have Comcast as my internet provider and I've called them and they keep telling me that the problem has to be put to a higher tech person and that they will need to call me back. I've gone through this 2 times at 2 different priority levels with someone from Comcast that doesn't speak very good English (surprise?!?) and haven't gotten very far. I am now waiting for my 3rd phone call back from an even more experienced tech.

I've done a scan with Microsoft Security Essentials. I've downloaded Malwarebytes and I'm using their 14 day free trial period for everything. Both programs come up empty when checking for a virus. I am very careful when it comes to what I click on and I'm pretty darn sure I don't have some garbage on my PC causing this error message.

Here is what I copied from the returned email, maybe someone here with more expertise can tell me what's going on and if I can fix it without Comcast's help:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* rosen@wcmhs.org

Reason: Permanent Error



Reporting-MTA: dns; resqmta-ch2-11v.sys.comcast.net [69.252.207.43]
Received-From-MTA: dns; resomta-ch2-09v.sys.comcast.net [69.252.207.105]
Arrival-Date: Tue, 12 Dec 2017 14:38:19 +0000


Final-recipient: rfc822; rosen@wcmhs.org
Diagnostic-Code: smtp; 554 Service unavailable; Client host [resqmta-ch2-11v.sys.comcast.net] blocked by dnsbl-2.uceprotect.net; NET 69.252.207.0/24 is UCEPROTECT-Level2 listed because 5 abusers are hosted by COMCAST - Comcast Cable Communications, Inc./AS7922 there. See: http://www.uceprotect.net/rblcheck.php?ipr=69.252.207.43

Last-attempt-Date: Tue, 12 Dec 2017 14:38:20 +0000




Received: from resomta-ch2-09v.sys.comcast.net ([69.252.207.105])
by resqmta-ch2-11v.sys.comcast.net with ESMTP
id OlgseYkKZ2SVIOlhLefuQc; Tue, 12 Dec 2017 14:38:19 +0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=comcast.net;
s=q20161114; t=1513089499;
bh=f/xeqJd1z71zMKpaROy9mTIqT1J+rDXPQpY7MfjnIgg=;
h=Received:Received:Subject:To:From:Message-ID😀ate:MIME-Version:
Content-Type;
b=NHB/RqyygbPdZUmDDTS53fqb5nZYaVHSZROhVuUzvfVfcskcKbvMaV6nnMWxgoeZI
flk5iI8LGMqwji4o7d8RYL9AYtJRhcb1Sq8Po2vgO/uuWzyrscwHYwjqnoYPnFezBZ
52hEAUbzC5cASR/n0Ld+PnK3f57TxTdEvhg2AZqrUuAIC1Xtk68A0wKh4bk3r03Ex6
5ZZP4xFJTZY0w83MGU74rvV5OJYgTA5Kc1JjS2hqOdqft5n6eIo41ewGM06Ob5dYTU
/2E2mrhzw9BPjJjElc3C029+EU+Pu7r3fNyP7QY0e9d+Tgb53X4/ngRO9wI6/pZ1Lb
HY9L20YM7w61w==
Received: from [192.168.0.111] ([76.127.137.45])
by resomta-ch2-09v.sys.comcast.net with SMTP
id OlhKeiahi2mvhOlhKeNu73; Tue, 12 Dec 2017 14:38:19 +0000
Subject: Re: OKAY
To: Rose Nutter <RoseN@WCMHS.ORG>
References: <096321C4522C0A4FA2D8DDE30A87926F77EB0F6B@exch10.wcmhs.local>
<ec3e4457-0096-2e31-5a29-b8fbfbb460cf@comcast.net>
<096321C4522C0A4FA2D8DDE30A87926F77EB8CE6@exch10.wcmhs.local>
From: Steve <sb01i0@comcast.net>
Message-ID: <96183fe5-f3ce-7085-ba84-b6704765153e@comcast.net>
Date: Tue, 12 Dec 2017 09:38:21 -0500
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101
Thunderbird/52.5.0
MIME-Version: 1.0
In-Reply-To: <096321C4522C0A4FA2D8DDE30A87926F77EB8CE6@exch10.wcmhs.local>
Content-Type: multipart/alternative;
boundary="------------AD272DA8F899B0523EAF8971"
Content-Language: en-US
X-CMAE-Envelope: MS4wfNN9GZqvpM5lMsuCI6WDLM+Cqno5m0Js/zWqp2u1HeFNstK/DXMxilrSJz1NDJ+ZB6Ca3vwMWY1Lvm4fjZ8Mz6GrTlbtbSPm/VjOSSgudj25nuKuVmf2
mJgSgni+vohgWHTi0HiGqEG1PMZN5wGth8OIX9wGIJTXgyprSNjhKZ8T

Thanks for ANY help this community can offer me in getting this problem fixed.
Steve

 

[smorizio]

two things i saw real fast one you miss type the email addy of your friend it (RoseN@WCMHS.ORG)
make sure the r and n are in caps. all lower case is another addy. the other thing that pop up in the email info bounce is comcast has that name blocked as abusers.

Final-recipient: rfc822; rosen@wcmhs.org
Diagnostic-Code: smtp; 554 Service unavailable; Client host [resqmta-ch2-11v.sys.comcast.net] blocked by dnsbl-2.uceprotect.net; NET 69.252.207.0/24 is UCEPROTECT-Level2 listed because 5 abusers are hosted by COMCAST - Comcast Cable Communications, Inc./AS7922 there. See: http://www.uceprotect.net/rblcheck.php?ipr=69.252.207.4...

Last-attempt-Date: Tue, 12 Dec 2017 14:38:20 +0000

 

[Blackink]

The problem seems to have fixed itself, or Comcast contacted the fools at www.uceprotect.net and told them to back off from blocking that email address.

To smorizio: The letters were correct in the emails that I did send, it just put it in all lower case in the report.

Thanks and.......... Merry Christmas to all and to all a good night!