Perplexing virus

tennisman1231

Distinguished
Jan 3, 2012
2
0
18,510
Hello,
My computer will not allow me to open any programs except those that came installed initially. For example, I cannot open firefox, itunes, adaware, etc. However, I can open IE, paint, games. I also cannot install anything either whether in safe mode or not, even if I change the exe name. I checked the processes and there is nothing out of the ordinary. Lastly, I tried a restore and nothing helpful came from it. I appreciate the help.
 

KBentley57

Distinguished
Nov 13, 2008
126
0
18,710
How much time have you already spent searching for the answer? It takes only a little while to backup your important data and reinstall windows. It's always the faster option.

If you can't, or don't have the option to wipe it and start over, the usual advice is to

a) Download RKill
b) Download Malware - antibytes
c) Download a free antivirus scanner

Run them in order and it will solve a virus problem, if it is a virus problem.
 

tennisman1231

Distinguished
Jan 3, 2012
2
0
18,510
I realize that I could reinstall windows and do have the cd, however I was trying to figure it out anyway. It bugs me that I have to reinstall and wanted to try to fix it without. Thanks for your time though.